- 30 to 120 minutes (Approx.)
- Mobile ticket
Travel in comfort directly from the airport to your hotel or to the airport from your hotel in Cancun or Riviera Maya in a shared service on board our fully air conditioned vehicles for up to 7 travelers.
- All taxes, fuel surcharges and service fees included
- Family friendly
- Instant Confirmation
- One Way or Round-trip shared transportation from Cancun airport to your hotel
- All taxes and fees
- Baggage handling
- Optional Gratuities
- Hotel-to-hotel transfers (transfer must start or end at the airport)
Pick up from the Cancún International Airport to hotels or viceversa: one way or roundtrip.
Depends on the arrival time of the flight
Travel in comfort directly from the airport to your hotel, or to the airport from your hotel in Cancun or Riviera Maya in a shared service on board our fully air conditioned vehicles.
At your arrival to the Cancun airport, one of our representatives will welcome you right outside the terminal with a banner, to be directed to the vehicle. Our courteous and friendly driver will take you to your hotel for starting your dream vacations.
On the return, our van will be right on time in your hotel for your private transfer back to the Cancun airport. Pricing is determined by zone. Please select from the following list of zones.
ZONE 1: Cancun Hotel Zone - Downtown Cancun Zone
ZONE 2: Puerto Juarez - Isla Mujeres Pier
ZONE 3: Puerto Morelos
ZONE 4: Playa del Carmen
ZONE 5: Puerto Aventuras
ZONE 6: Tulum and Akumal
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infants must sit on laps
- Please provide both “Arrival” or “Departure” details during the booking process: date/time/airline/flight number/hotel. Dates are subject to availability.
- If you book the incorrect hotel zone, you are responsible to pay the difference in Cancun.
- 1 standard-size bags and 1 carry-on bags are allowed per passenger.
- Partial cancellation is not available for roundtrip transfers
- Most travelers can participate
- * Cancellation Policies: Cancellations must be made at least 48 hours prior the date of transportation, after this time a100% of price will be charged. Refunds will not be issued for unused or partially used services
- This tour/activity will have a maximum of 7 travelers
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
The services were just great and were way more affordable then the other transportation services at the airport. The guide was super helpful and friendly. I had been using Viator to book transportation service many times and in different countries and never did I encounter any problem Highly recommend to book advance if you need a transportation services with Viator.
I've been using Viator for my tours and airport transfers abroad for almost 10 years and was very happy with the company until this past week. On June 15th, we miss our connecting flight from Mexico City to Cancun due to long line at the immigration (only 2 officials are working with hundreds of people). I emailed Viator to inform them that we missed our flight We were so stress with trying find another flight... After we got situated with new flight information, I asked the airport personnel to call the local (Cancun) office to let them know our new time of arrival. After 20 minutes of wait time and transfer from one person to another, I finally spoke to the lady in the local office. I was told that since we missed our flight, I lost the money that I've paid and if I want transportation to the hotel, I need to book a new one ($60). After the stressful ordeal with the airline, now hearing that I have to pay again, it doesn't help at all.
Picked up at the airport to go to Tulum, was alone in the shuttle, the driver was very good and nice. Was his last ride for the day, and since I was hungry we stopped along the way for local tacos! Excellent service
A cost efficient way to get to your hotel upon arrival and back to the airport upon departure. Transport was provided seamlessly, driver was professional and prompt.
It was such a convenience to have a ride already booked from the airport to the hotel. The only problem we had was initially identifying the representative for the tour company. We were expecting to see someone with our name, but the rep had a Mayaland Tours/Gray Line placard, so keep an eye out for that. Once we found the right person, we were treated with flowers and cold bottled water. We took a Mercedes passenger van to the hotel we happened to be the first stop, so it was a quick trip, for about half the price of the shuttle provided by the resort. The return ride was actually a private ride in a Mercedes sedan the driver was on time, friendly, and efficient. I'll definitely use this service next time we are in Cancun!
Nice driver. Was able to enjoy the scenario in route to our hotel and he even stopped at the Cancun sign so we could take pics.
We were booked incorrectly and had to pay 60 dollar Store MORE than initially quoted for. We pod in advanced and could have gotten a better deal elsewhere
These guys rock! Prompt courteous service! Will definitely use again, and highly recommend!!
Our return trip to the airport was very comfortable. Our ride arrived on time in a brand new 2018 shuttle van . Our driver was very courteous and pleasant. Will continue to book with Viator.
We were pleased with the transportation services provided. It was a bit time consuming from the airport as we had to wait for some others whose flight was delayed. The trip from hotel to airport was much better as the driver was on time and got us to the airport with plenty of time to spare. The price for this service was reasonable. The vehicle was newer and very clean. The staff was professional and courteous.
Right when we came out of the airport we saw a guy from Viator holding our name to welcome us. He was very kind. He gave me a rose and asked me to give it to my wife and tell I love You to her in Spanish. He then showed us way to our Van and told us you have come to the best place in Mexico. Definitely I would recommend this service to everyone as this is very reasonable price.