- 45 minutes (Approx.)
While on vacation in Cancun or Isla Mujeres, travel smoothly and efficiently between the two destinations by ferry. Hop aboard an Ultramar catamaran and enjoy deluxe service during your 45-minute ride. Choose a one-way or round-trip ticket from Puerto Juarez (Cancun) or Isla Mujeres, departing every half hour. Make the most of your time as you experience the sensation of flying across the Caribbean Sea!
- Port tax
- Traveler insurance
- Entry/Admission - UltramarFerry
- Hotel pickup and drop-off
- Food and drinks (available for purchase)
Puerto Juarez (Cancun) or Isla Mujeres
Book your one-way or round-trip ferry ticket between Puerto Juarez (Cancun) and Isla Mujeres, leaving from either terminal. Then hop aboard an Ultramar catamaran and coast comfortably across the Caribbean Sea! These ultra-modern vessels propel you at an average speed of 25 knots, bringing you safely to your destination in 45 minutes. Take a seat inside or settle on the top deck where you’ll have panoramic views of turquoise waters and picturesque islands. Listen to music and feel the refreshing breeze as you’re whisked away to Cancun or Isla Mujeres, depending on your departure location. Each boat is equipped with air conditioning, mounted television screens, a covered open-air area, a refreshments service, a bar and restrooms to ensure your greatest comfort during your trip.
You’ll enjoy personalized, punctual and efficient service, including a friendly and helpful staff on board. Passenger capacities vary between 150 and 550. The rapid boats offer a smooth ride, with more than 70 crossings per day, leaving continuously from early morning through midnight.
Delight in the immeasurable beauty of Cancun and the Caribbean. Once you’re on the 4.3-mile (7-km) long island of Isla Mujeres, it’s just a short distance to some of the best attractions like the town center (Centro), turtle farm and Playa Norte Beach.
Option 1: One-way ferry ticket from either Cancun or Isla MujeresWith this one-way ticket, leave from either port with the schedule that best suits you.
Option 2: Roundtrip ferry ticket between Cancun and Isla MujeresWith this round-trip ticket, leave from either port with the schedule that best suits you.
- Confirmation will be received at time of booking
- Schedule is subject to change without notice
- Smoking is not allowed on board
- Children over 3.9 feet (1.2 meters) tall must pay full price
- Maximum luggage weight allowed is 55 pounds (25kg)
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
My mistake was to purchase a ticket on the Ultramar ferry from viator. Upon arrival at the Ultramar office to exchange my voucher for a ticket to Isla Mujeres, the staff could not find my reservation. After 15 minutes of searching, I gave up, and purchased a ticket right there. I lost the money I had paid for a voucher, but gained knowledge in the future, to pay on the spot.
I purchased round trip tickets through Viator which turned out to be useless vouchers when I tried to take the ferry. I had to purchase new round trip tickets at the counter. That's how great my experience with Viator was
There isn't much to review about this trip. It was a simple ferry ride from the mainland to the Island. It was a nice, warm, sunny day that made for a pleasant ride. We rode both ways on the upper deck to take advantage of the beautiful weather.
The seating area that we were in was nice and clean. The seats were as comfortable as you could expect for a ferry.
A couple things that stood out in my mind:
Once we got up to full speed, there was quite a bit of wind to deal with so keeping your hat on or your hair in place was a struggle... something to think about before electing to ride on the upper level.
On the way back, there was a singermusician playing a guitar and singing songs and taking requests. It was a nice touch to accentuate our trip back to the mainland. We never knew if he was an employee of the ferry, or just another passenger who was performing for tips... we tipped him a few bucks.
I can't think of anything about the ride, either way, that I was disappointed or upset with. From what I can remember, the price wasn't anything outrageous.
Not cool! Overpaid by 15 USD per person. Paid 23.98 roundtrip per person. When we went to exchange our vouchers for tickets, the price listed on the actual tickets was 146 pesos8.71 USD. I suggest you buy your tickets at Puerto Juarez. No need to worry about them running out as they have multiple boats every half hour.
We did not get the trip we purchased. Your offices were closed by the time 9:30 we arrived at Puerto Juarez. We ended up having to purchase tickets with another company. I was not pleased at you stranding us.
Islas Mujeres is too commercialized for my preferences. Ferry trip was fine.
The ferry ride was great however a shuttle service should be included from hotel to Puerta Juarez due to it being away from everything else. Not an easy transportation arrangement. After being frustrated with not being able to ride bus there and time wasted we finally took a taxi.