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Select Date and Travelers

from $179.00 USD

Jul 22, 2019
Number of Travelers
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Number of Travelers

Adult 12 - 75 years

0

Child 5 - 11 years

0

Available Options

Please select the date and travelers first to check availability.

No options are available based on selected date and travellers numbers/types.

Details

  • 5 hours (Approx.)
  • Hotel pickup offered
  • Mobile ticket
Overview Overview

The fascinating whale shark, found in open water of the tropical ocean, is a slow-moving filter feeding shark and the largest knows living fish species. Without any doubt observing these magnificent creatures in their natural habitat is a bucket list experience. Join us and enjoy the thrill of getting wet and up close to Mexico´s whale sharks.

Highlights
  • Close encounter with wildlife
  • Enjoy a day away from the hustle and bustle of the city
  • Excellent value for money
  • Family friendly
  • See native wildlife in their natural environment
  • All entrance fees included
  • All taxes, fuel surcharges and service fees included
  • All-inclusive tour
  • Free drinks included
  • Free hotel pickup and drop-off included
  • Lunch included
  • Snacks and Beverages included
  • Snorkel gear included
  • Informative, friendly and professional guide
  • Led by a professional photographer
  • Once-in-a-Lifetime Experience
  • Perfect for all ages and skill level
  • Perfect introduction for first-time visitors
  • Travel by boat and see the sights from the water
Inclusions & Exclusions Inclusions & Exclusions
Inclusions
  • Round Transportation with AC
  • Professional guide & photographer.
  • Continental Breakfast(pastries, coffee, juice, fresh fruit)
  • During the tour Variety Sandwiches (Vegetarian option available under request)
  • Drinks(water, softdrinks)
  • Fish or Shrimp Ceviche with totopos & guacamole(please advise of dietary restrictions)
  • Snorkel equipment & Life Jacket.
Exclusions
  • The Natural Reserve Fee 10 USD per person is payable upon pick-up in cash
  • Gratuities
  • Souvenirs (available to purchase)
  • HD videos and pictures of your whale shark watching experience. These pictures are taken with a go-pro style camera. At the end of the day you can buy an 8GB USB with all your photos and videos.
Departure & Return Departure & Return
Departure Point

Traveler pickup is offered
For Airbnb choose one of our meeting points available. Or send the full address to provide the nearest meeting point. Pick up Tulum between 5:30-06:30. Pick up from Playa del Carmen and Riviera Maya 06:30-07:30 and pick up from Cancun between 07:00-07:30

Please note:

Times are subject to change due to local traffic conditions.

Return Details

Returns to original departure point

Operates

Daily

What to Expect What to Expect

Itinerary
This is a typical itinerary for this product

Stop At: Yum Balam Reserve, Holbox Island Mexico

The fascinating whale shark, found in open water of the tropical ocean, is a slow-moving filter feeding shark and the largest knows living fish species. Without any doubt observing these magnificent creatures in their natural habitat is a bucket list experience. Join us and enjoy the thrill of getting wet and up close to Mexico´s whale sharks.

Duration: 2 hours

Stop At: Isla Mujeres Zona Continental, Quintana Roo, Mexico

After your swim with the Whale Sharks, we will go snorkeling at another beautiful location, the coral reef in Isla Mujeres

Duration: 45 minutes

Stop At: Playa Norte, north end of Isla Mujeres, Isla Mujeres Mexico

We’ll then bring you to Playa Norte – named one of the 10th Most Beautiful Beaches in the World – and it is our last stop of the Whale Shark tour in Isla Mujeres, where we’ll have lunch, beer and fun!

Duration: 1 hour

Hotel Pickup Hotel Pickup

Hotel pick-up is offered for this tour. Note: if you are booking within 24 hours of the tour/activity departure time, we cannot guarantee hotel pick-up. Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements.

Additional Info Additional Info
  • Confirmation will be received at time of booking
  • No heart problems or other serious medical conditions
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Please advise any specific dietary requirements at time of booking (Vegetarian & Gluten free Options available under request)
  • Seasonal tour operating from June to mid-September
  • Not wheelchair accessible
  • Infant seats available
  • Most travelers can participate
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 50 travelers
Cancellation Policy Cancellation Policy

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

Reviews

20 Reviews
4

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Wellesley J

5
 
5/5
08, July, 2019

I was very impressed with the professional and courteous staff. The tour was outstanding and the tour guides were excellent.

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teresa0709

2
 
2/5
29, August, 2017

Definitely not worth the time or money at least on the day we went. Took about an 1 1/2 to get to where the whale sharks were. Not a big deal but there were about 50 other boats circling in these small areas. People had to hurry up and jump off the side of the boat and there were way too many people in the area, water was murky because of the tons of boats circling. A times it looked like the boats were going to run in to each other. Total time spent in the water was about 5 minutes with about 30 seconds of actually seeing the whale shark. VERY disappointing. Definitely not worth the money if you are going for that. Snorkeling part was supposed to be at Playa Mujeres but we instead stayed on the boat and snorkeled at a reef area that was pretty good but most of the reefs are dying so kinda sad. Ceviche was very good and the people working on the trip were super nice. Save your on something else.

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marilyn s

3
 
3/5
19, August, 2017

The whale shark experience was fanadtic. The creatures are magnificent and being so close to them is amazing.
The tour, not so great. They were one hour and a half late for pickup with no phone call or explanation. We called them to determine what the issue was. Not good. When we got to the dock some of us were put into a different tour. There was not much organization. After swimming with the sharks there was a snorkeling stop that was very weak, no fish and a decaying reef. A beach stop with lunch was next. This was a time waster and not sanitary. They washed the plates and utensils in the ocean. This was the same ocean that they urged you to urinate in. I loved the whale shark encounter, the tour and company, not so much.

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Dawn S

5
 
5/5
05, August, 2017

This tour was amazing! You definitely won't regret this experience. Our guide Louise, Lulu, was fabulous also!! She was extremely knowledgeable about the whales and very conscientious about the environment. One note, you will not be able to use sunblock at all. They also HIGHLY encourage you to take Dramamine. Lulu brought it and gave each of us one and a banana to eat with it. A family that was in our group said that they tend to get sea sick and had already taken Dramamine.Lulu was concerned that they had taken it to early. Their daughter ended up getting sick anyway. Everybody else was fine. They serve you a light breakfast, mini muffins and some fruit, before you head out. When you get out to the whales, about an hour boat ride, you will then get in with them in partners. This is unlike other tours where everyone just gets in. I believe it is standard across all whale shark tours as they are regulated. We got to swim with them 4 times. The whales were not bothered at all by us swimming right next to them. Again, a truly amazing experience.

After the whale sharks you head over to Isla Mujeres to snorkle and have lunch. Lulu guided us on the snorkle around a reef. Don't get super excited about the snorkling. This is not the best snorkling but it doesn't detract from the tour since personally for us it was about swimming with the whale sharks. Lunch was fish ceviche and guacamole. If you are not a fan of ceviche I would bring a little something to eat since we got back to get into the van for drop offs around 1:30.

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Michael W

2
 
2/5
22, June, 2017

First of all, we want to compliment our tour guide Misa - she really tried to explain everything in detail and make the best out of the circumstances. A chance to swim with whale sharks sounded really fascinating for us. But unfortunately it turned out to be an expensive disappointment.

The transportation was on time. The explanations during the trip were hold detailed and in many languages. We then got to know that, although it is written on tripadvisor, even biological suncream was not allowed - so make up your mind whether you want to travel by boat at least 5 hours in total without any protection of the sun bevorehand. Furthermore, it is helpful to bring long t-shirts as an alternative you can buy them for 20 from the company itself. Before the tour starts, you are given snorkling equipment and a live jacket the jacket also prevents diving, you are only allowed to swim on the surface.

The boat trip to the meeting point with whale sharks took us 1.5 hours and it was really uncomfortable. The boat sways very much and is, in our opinion, not constructed to drive into the open sea. Before the tour they offered us some tables against seasickness which didn't help.

Getting there, we noticed about 20 other boats which also carried people who booked the same tour. You can swim next to the whale sharks for 2 times for about 5 minutes. Only 2 people of one boat were allowed to swim with the whale shark at once which doesn't mean, that there are no other people from other boats swimming with the shark as well. One guide will always be with you to take some pictures and videos of you and the whale shark costs 40 in total.
After the whale encounter we drove off to Isla Mujeres for a bit of snorkling and lunch. The riff was nothing special, you could see that the years of tourism really damaged the environment. The lunch was held in a lagoon of the island on the boat or in the water but the quality was just average.

In our opinion whale sharks are really fascinating and peaceful animals. But the feeling we got from this tour was that we were included in a mass processing. We only had a few rushed minutes with a whale shark and had to get out before the next couple could get into water. And the fact that there were so many boats searching for whale sharks at onw place didn't help the fact that it was a waste of money for some minutes in the sea. We also can't believe that so many boats wouldn't be stressful for these poor creatures.

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John H

5
 
5/5
07, September, 2016

Captain and crew did a great job of getting us among the Whale Sharks!

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Melia A

4
 
4/5
21, August, 2016

such an amazing experience to get that close to these beautiful gentle creatures, the company service was great , we were picked up on time , our guide Matías was super great , friendly and knowledgeable , as well as Samuel who guided us while swimming with the whales , having a small group was a bless as we had to wait to spot a shark and jump due to the massive numbers of boats in the area which drive the whale shark to leave and dive deep , the lunch after in the waters of isla mujeres was very nice ,tasty and relaxing , u truly cant visit Cancun without joining such a trip

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Rich

4
 
4/5
17, August, 2016

Very fun experience. Only concern is why this tour was 50 more per person than others. We chose them because of the good reviews. Skip the 15 wetsuit, not worth it.

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xudiana

5
 
5/5
26, July, 2016

Literally so amazing!! The whale shark was huge and it was worth the trip.

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Ryan K

5
 
5/5
25, July, 2016

This was amazing! We had such a blast. The folks at the tour company including Caesar took great care of us. Beyond seeing dozens of Whale Shark, the food was great, and they were not at all pushy. Would love to do this experience again.

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Alain C

5
 
5/5
12, July, 2016

This tour was well coordinated and worth the price .

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Melinda A

5
 
5/5
12, July, 2016

The best trip ever. We were very lucky to see over 150 whale sharks. This exceeded all my expectations. The staff was very good as well.

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Acezwild

5
 
5/5
03, July, 2016

Just WOW! thank you Kahtia amazing tour guide and you took good care of me and my wife when we got sea sick! People that are sea sick take 2 pills not 1 I learned the hard way and 2 is the charm. I ate ceviche everyday for a week in Cancun and these guys made the best one sooo good! I ate 3 plates full! yummmmm.

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Maria R

5
 
5/5
16, June, 2016

This tour was amazing!

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Tallha A

5
 
5/5
19, November, 2015

What a ridiculously amazing experience. It felt like a dream at the time and still feels like a dream now! As far as the tour goes, the guides were great, really kept the energy up and were super friendly and knowledgeable. We only saw a handful of sharks when we were out and no manta's but still, the guides made sure we were able to dive in as many times as we wanted. Also, for weak swimmers, they would pull them alongside the shark to make sure they got a great view.

PS, I still dream about the guac and ceviche they served.

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Robin D

2
 
2/5
21, September, 2015

We were not picked up at our hotel as indicated/confirmed and ended up having to take a cab in a rush separately. It was frustrating to be forgotten at the hotel at this cost. The company did pay for the cab and threw in some free tshirts, but we missed some valuable instruction in the van and the crucial distribution of motion sickness meds - DEFINITELY could have used those, will spare the details but it completely ruined the adventure for one of us! everyone else got on the way to the pier. We also had to wait an hour afterwards while they figured out how to get us back to the hotel. Overall, it was fun but be prepared for incredibly rough, long boat rides and lots of waiting. I got a short but magical three minutes in the water with the whale shark, and the rest of the time was spent waiting for other boats' groups to jump. It was a ten hour day end to end. Food was good for those on the boat who could keep it down!!

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William H

5
 
5/5
02, September, 2015

Amazing Expereince, swam with 4 sharks!

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Brandon C

5
 
5/5
19, August, 2015

Incredible. It definitely fulfilled my wife's lifetime dream of swimming with whale sharks. Incredible, friendly staff, top-notch service, delicious food, and a once-in-a-lifetime unbelievable experience. Our guide Santi was fantastic!

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Erin

5
 
5/5
14, August, 2015

This was by far one of the most amazing experiences we have even had. It started up with pick up at our hotel. Our tour guide Collin was over the top nice and knowledgeable. We arrived at the marina with fresh fruit, juices, and pastries. You were able to rent wet suits there as well. I would HIGHLY recommend getting a wet suit. We were on the boat all day with little shade so it helped protect from the hot sun. Once on the boat we were introduced to our captain and 2nd tour guide. It was a beautiful day and the sea was very calm. It only took about 1 hour to find the sharks. We were given our instructions and before we knew it we were face first with the giant beast. Words cannot explain the first feeling. After being able to swim multiple times with 6 different sharks we hopped back onto the boat to head for a snorkeling area. On the way there we were given snacks and water. We didn't get a chance to see many fish but the ones we were able to see were beautiful. While we were snorkeling, the captain was preparing our lunch. Fresh guacamole and ceviche. YUMMY! This day was absolutely amazing. Everything from our excellent guide, fabulous food, and most importantly the unreal experience with the sharks was absolutely perfect. We are definitely going to do this tour again. Oh... don't forget about the CD of pics and videos... Definitely worth it!!!

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Bruce C

5
 
5/5
31, July, 2015

Absolutely amazing. Everything was well organized, and the enthusiasm and support of the guides made an incredible experience that much better. Swimming with whale sharks is bucket-list worthy, and this operator is a perfect choice for checking it off.

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