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Key Takeaways

  • For drivers in their 20's, Progressive is the best option.
  • The General offers competitive prices for high-risk driversin addition to a top-notch online quote system.
  • The ratings for the financial strength of Progressive are higher than those of The General.

Introduction

Two well-known brands in the insurance industry are The General and Progressive. Progressive was established in 1937, while The General was established in 1963.

So which company then offers the savings, services, and even customer ratings that best suit your needs and wishes for auto insurance?

Car insurance companies are large businesses trying to provide the best coverage for you at the best price. To truly compare the rates from each company helps to understand the companies themselves.

Find out by reading on.

Find out about each insurance provider in detail:

Comparison Overview

Features The General Progressive
Geographical Coverage 50 States 50 States
Discounts 9 13
Customer Service Phone, Chat, Email, In-person Phone, Email, In-person
Claims Processing Online, Phone, Mobile App Online, Phone, Mobile App

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Pros and Cons

Progressive The General
Pros
Best discounts High-risk drivers.
Snapshot app can save $130 Can file an SR-22 form.
Rideshare Insurance for Uber and Lyft drivers  
Cons
Rates can be on the higher side Offers only a few discounts and policy options
Certain discounts and coverages are not available in some states. Not the best for drivers with a clean driving record

The General vs. Progressive Insurance Coverage Comparison

The General and Progressive offer minimum and full coverage policies. The amount varies based on the city you live in.

Type of Insurance The General Progressive
Personal Liability Insurance Yes Yes
Collision Insurance Yes Yes
Comprehensive Insurance Yes Yes
Medical Payments Insurance Yes Yes
Uninsured and Underinsured Yes Yes

The General vs. Progressive Insurance Optional Coverage Comparison

Features The General Progressive
Deductible waiver Yes Yes
Custom equipment Yes Yes
Roadside assistance Yes Yes
Hospital indemnity plan Yes No
OBEL (optional basic economic loss) coverage Yes No
Towing and labour Yes No
Income loss Yes No
Funeral benefit Yes No
Accidental death Yes No
Combination first-party benefits Yes No
Extraordinary medical benefits Yes No
Loan/lease payoff Yes Yes
Rental car reimbursement No Yes
Rideshare coverage No Yes

Car Insurance Rates comparison: The General vs. Progressive

Bad drivers

Violations The General Progressive
At-Fault Accident $7436 $2247
DUI $1620 $1733

Driver Age

Age Category The General Progressive
20s $5762 $1626
60's $1440 $1119

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The General vs. Progressive Comparison: Discounts

Discounts The General Progressive
Automatic Payment No Yes
Continuous Insurance No Yes
Defensive Driver No Yes
Distant Student No Yes
Double Deductible Yes No
Good Driver Yes No
Good Student Yes Yes
Home Owner Yes Yes
Multiple Policies No Yes
Multiple Vehicles Yes Yes
Online Quote No Yes
Paperless No Yes
Passive Restraint Yes No
Pay In Full Yes Yes
Previous Insurance Yes No
Sign Online No Yes
Snapshot No Yes
Teen Driver No Yes

The General vs. Progressive Comparison: Customer Satisfaction

Progressive:

Customers generally have good things to say about Progressive as they rate the company as one of the best car insurance companies. We went through online reviews from current and former policyholders to better understand Progressive's customer satisfaction. In general, Progressive has good customer satisfaction ratings. However, some Progressive consumers have expressed unhappiness with unanticipated premium increases and the lack of certain discounts in certain states.

The General:

When getting car insurance from most other companies, you have to work with an agent. But with the General, you can get a quote and buy coverage online. And if you need proof of car insurance right away, you can print out your insurance card after buying your policy.

Customer service at The General can be reached by phone, secure email, or online chat.

Auto Insurance Data Methodology

The auto insurance rates published in this guide are based on the results of research completed by Way.com’s data team. Using a mix of public and internal data, we analyzed millions of rate averages across U.S. ZIP codes.

Quotes are typically based on a full coverage policy average unless otherwise noted within the content.

These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes will differ. Given this, it’s important to go through our insurance steps form to find how much you can save with way.com

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