Two well-known brands in the insurance industry are The General and Progressive. Progressive was established in 1937, while The General was established in 1963.
So which company then offers the savings, services, and even customer ratings that best suit your needs and wishes for auto insurance?
Car insurance companies are large businesses trying to provide the best coverage for you at the best price. To truly compare the rates from each company helps to understand the companies themselves.
Find out by reading on.
Features | The General | Progressive |
---|---|---|
Geographical Coverage | 50 States | 50 States |
Discounts | 9 | 13 |
Customer Service | Phone, Chat, Email, In-person | Phone, Email, In-person |
Claims Processing | Online, Phone, Mobile App | Online, Phone, Mobile App |
Progressive | The General |
---|---|
Best discounts | High-risk drivers. |
Snapshot app can save $130 | Can file an SR-22 form. |
Rideshare Insurance for Uber and Lyft drivers | |
Rates can be on the higher side | Offers only a few discounts and policy options |
Certain discounts and coverages are not available in some states. | Not the best for drivers with a clean driving record |
The General and Progressive offer minimum and full coverage policies. The amount varies based on the city you live in.
Type of Insurance | The General | Progressive |
---|---|---|
Personal Liability Insurance | Yes | Yes |
Collision Insurance | Yes | Yes |
Comprehensive Insurance | Yes | Yes |
Medical Payments Insurance | Yes | Yes |
Uninsured and Underinsured | Yes | Yes |
Features | The General | Progressive |
---|---|---|
Deductible waiver | Yes | Yes |
Custom equipment | Yes | Yes |
Roadside assistance | Yes | Yes |
Hospital indemnity plan | Yes | No |
OBEL (optional basic economic loss) coverage | Yes | No |
Towing and labour | Yes | No |
Income loss | Yes | No |
Funeral benefit | Yes | No |
Accidental death | Yes | No |
Combination first-party benefits | Yes | No |
Extraordinary medical benefits | Yes | No |
Loan/lease payoff | Yes | Yes |
Rental car reimbursement | No | Yes |
Rideshare coverage | No | Yes |
Violations | The General | Progressive |
---|---|---|
At-Fault Accident | $7436 | $2247 |
DUI | $1620 | $1733 |
Discounts | The General | Progressive |
---|---|---|
Automatic Payment | No | Yes |
Continuous Insurance | No | Yes |
Defensive Driver | No | Yes |
Distant Student | No | Yes |
Double Deductible | Yes | No |
Good Driver | Yes | No |
Good Student | Yes | Yes |
Home Owner | Yes | Yes |
Multiple Policies | No | Yes |
Multiple Vehicles | Yes | Yes |
Online Quote | No | Yes |
Paperless | No | Yes |
Passive Restraint | Yes | No |
Pay In Full | Yes | Yes |
Previous Insurance | Yes | No |
Sign Online | No | Yes |
Snapshot | No | Yes |
Teen Driver | No | Yes |
Customers generally have good things to say about Progressive as they rate the company as one of the best car insurance companies. We went through online reviews from current and former policyholders to better understand Progressive's customer satisfaction. In general, Progressive has good customer satisfaction ratings. However, some Progressive consumers have expressed unhappiness with unanticipated premium increases and the lack of certain discounts in certain states.
When getting car insurance from most other companies, you have to work with an agent. But with the General, you can get a quote and buy coverage online. And if you need proof of car insurance right away, you can print out your insurance card after buying your policy.
Customer service at The General can be reached by phone, secure email, or online chat.
The auto insurance rates published in this guide are based on the results of research completed by Way.com’s data team. Using a mix of public and internal data, we analyzed millions of rate averages across U.S. ZIP codes.
Quotes are typically based on a full coverage policy average unless otherwise noted within the content.
These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes will differ. Given this, it’s important to go through our insurance steps form to find how much you can save with way.com
Access your digital insurance card through the app. You no longer need to carry your physical insurance card with you.
Receive reminders before your renewal. Way.com will also send new quotes from up to 45 insurance companies with your renewal reminder.
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Make changes to your policy right from the app (coming soon) and ask for expert advice.