{"id":389,"date":"2026-07-06T10:06:04","date_gmt":"2026-07-06T10:06:04","guid":{"rendered":"https:\/\/www.way.com\/repairtech\/blog\/?p=389"},"modified":"2026-08-03T09:16:32","modified_gmt":"2026-08-03T09:16:32","slug":"what-can-digital-vehicle-inspection-dvi-do-for-your-repair-shop","status":"publish","type":"post","link":"https:\/\/www.way.com\/auto-repair-software\/blog\/what-can-digital-vehicle-inspection-dvi-do-for-your-repair-shop\/","title":{"rendered":"What can Digital Vehicle Inspection (DVI) do for your repair shop?"},"content":{"rendered":"<p><span data-contrast=\"auto\">Inspections are\u00a0basically second\u00a0nature in repair shops.\u00a0Every repair\u00a0starts with\u00a0one.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Usually, the techs run through a physical checklist and manually write down the general conditions. Once it\u2019s passed to the advisor, they have to call the customer to explain what\u2019s wrong with their car in excruciating detail over the phone. Even after that, it might go right over their heads. You hope the complex processes were communicated clearly and that your customer trusts you to make the right decisions. Later, these physical papers are stored in a cabinet somewhere, sometimes never to see the light of day. In the end, you\u2019re digging through a mountain of paper. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Does it sound\u00a0eerily familiar? This is true for a lot of auto shops.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">But you no longer\u00a0have to\u00a0depend on paper alone.\u00a0This is where <a href=\"https:\/\/www.way.com\/auto-repair-software\/features\" target=\"_blank\" rel=\"noopener\">Digital Vehicle Inspection<\/a> comes in.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.way.com\/auto-repair-software\/blog\/what-can-digital-vehicle-inspection-dvi-do-for-your-repair-shop\/#What_does_DVI_solve\" >What does DVI solve?\u00a0\u00a0<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.way.com\/auto-repair-software\/blog\/what-can-digital-vehicle-inspection-dvi-do-for-your-repair-shop\/#What_to_actually_ask_before_you_buy\" >What to\u00a0actually ask\u00a0before you buy<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 aria-level=\"2\"><span class=\"ez-toc-section\" id=\"What_does_DVI_solve\"><\/span><span data-contrast=\"none\">What does DVI solve?\u00a0<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"auto\">DVI<\/span><span data-contrast=\"auto\"> isn\u2019t your basic digital checklist. It does much more than that. Let\u2019s look at some problems DVI solves.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><strong>Consistency across techs\u00a0\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">You might think DVI replaces paper checklists with technology. But it\u2019s really about consistency. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">A five-year tech catches things\u00a0a six-month tech misses. This means that quality depends on who\u00a0is working that day.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Here\u2019s\u00a0how it works with\u00a0AI-guided\u00a0workflows:\u00a0The software walks each tech through the same steps, right at the vehicle, on their phone or tablet.\u00a0Some tools now add augmented reality on top, so techs catch and document issues faster.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Over time, you know this type of consistency\u00a0pays off.\u00a0Your customers will be confident that your diagnosis is\u00a0right\u00a0because\u00a0what they see is what they get.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><strong>From finding to estimate<\/strong><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">A lot of DVI tools stop at a nice-looking report with photos. This is useful, but it\u2019s not enough on its own. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">When the tech\u2019s findings go straight into the estimate and repair order, a shop can put together an accurate estimate in seconds instead of <\/span><span data-contrast=\"auto\">retyping<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">everything the tech just wrote down.\u00a0It\u2019s\u00a0also pulled from a set catalog of services and parts, which\u00a0helps your advisors create estimates faster.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><strong>Visuals that build trust\u00a0<\/strong><\/p>\n<p><span data-contrast=\"none\">Seeing is believing. Tell someone their cylinders are damaged, and they might question it. Send them a photo or video of their car\u2019s worn-out cylinders, and there\u2019s not much left to argue about. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Auto repair has\u00a0had a trust issue\u00a0that\u2019s\u00a0been\u00a0around\u00a0for decades.\u00a0DVI makes sure that your customers\u00a0aren\u2019t\u00a0skeptical\u00a0of your inspections.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Pictures and videos back up your recommendations with proof. Pair them with a simple explanation, and you\u2019ve hit the trifecta. If your customers know you\u2019re not ripping them off, they\u2019re more likely to leave a good review and recommend your shop to their friends. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Once your customers know\u00a0you\u2019re\u00a0being\u00a0transparent,\u00a0they\u00a0won\u2019t\u00a0hesitate to return to your shop.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><span class=\"ez-toc-section\" id=\"What_to_actually_ask_before_you_buy\"><\/span>What to\u00a0actually ask\u00a0before you buy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"none\">Photo reports are pretty common now.\u00a0Here\u2019s\u00a0what you need to be asking:\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Does\u00a0DVI\u00a0make inspections consistent across techs, or does it just digitize the same inconsistency\u00a0you already have?<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Do findings turn into ready-to-approve items automatically, or is someone still retyping everything?<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Does the customer see photos and approve from their phone, or are you still relying on a phone call?<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">If you run more than one shop, can\u00a0you see how each one is performing in one place?<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Does it just help\u00a0with the customers you already have, or does it also bring new ones?\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">These are the\u00a0problems\u00a0Way is\u00a0specifically designed to solve:\u00a0<\/span><span data-contrast=\"auto\">AI-guided inspections for consistency, findings that go straight to the estimate, photo-based approvals from your customer&#8217;s phone, reporting across multiple locations, and marketplace exposure that brings in customers who weren&#8217;t already looking for you.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-teams=\"true\">Curious how DVI fits into a complete shop management system? <a href=\"https:\/\/www.way.com\/auto-repair-software\/schedule-demo\" target=\"_blank\" rel=\"noopener\">See the auto shop software in action.\u00a0<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Inspections are\u00a0basically second\u00a0nature in repair shops.\u00a0Every repair\u00a0starts with\u00a0one.\u00a0\u00a0 Usually, the techs run through a physical checklist and manually write down the general conditions. Once it\u2019s passed to the advisor, they have to call the customer to explain what\u2019s wrong with their car in excruciating detail over the phone. Even after that, it might go right&hellip; <a class=\"more-link\" href=\"https:\/\/www.way.com\/auto-repair-software\/blog\/what-can-digital-vehicle-inspection-dvi-do-for-your-repair-shop\/\">Continue reading <span class=\"screen-reader-text\">What can Digital Vehicle Inspection (DVI) do for your repair shop?<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":388,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-389","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-repair-tech","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What can Digital Vehicle Inspection (DVI) do for your repair shop?<\/title>\n<meta name=\"description\" content=\"Explore why most auto repair shops are 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