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BMW Roadside Assistance (SEPTEMBER 2023)

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Key Takeaways

  • BMW offers free roadside assistance for four years with unlimited miles for all new vehicles.
  • BMW Offers six years of free roadside assistance for certified pre-owned vehicles.
  • In case of trip interruption, BMW can arrange rides, substitute transportation, hotel accommodations, or reimburse up to $1,000 per incident.

What Does BMW Roadside Assistance Cover?

BMW offers four years/unlimited miles of free roadside assistance with all new vehicles and six years for all certified pre-owned vehicles. The roadside assistance plan covers a range of services, such as towing, battery jump-start, lockout assistance, tire service, and fuel delivery. Find out what each service covers in the table below.

Service What it covers
Towing The manufacturer will tow your disabled vehicle to the nearest BMW dealership.
Battery Jump-start BMW will send someone to you if your car doesn't start due to a dead battery.
Lockout Assistance You can acquire locksmith services if you lock yourself out of your car and have roadside help.
Tire Service In case of a flat tire, a serviceperson will be sent to put on your spare tire for you.
Fuel Delivery If you run out of gas on the road, you can have gas brought to you.

How Does Roadside Assistance Work?

New BMWs come with roadside support for at least four years of roadside support. Certified pre-owned cars feature a substantial six-year warranty.

BMW offers 24/7 roadside assistance in all 50 states, Puerto Rico, and Canada. BMW roadside assistance is even provided to drivers using your car. If you lend your BMW and they require a tow, they can use BMW roadside assistance.

BMW Roadside Assistance is made for you. They can provide end-to-end help after a breakdown. As helpful as BMW's roadside assistance is, it has limitations. Only in the first five days after a breakdown can hotel, meals, and a rental car be reimbursed up to $1,000. The incident must be 100 miles or more from your home to qualify for these benefits.

What If My BMW Warranty Expired?

With their BMW Powertrain Plus, Gold, or Platinum Extended Warranty Plans, BMW provides roadside assistance even after your warranty expires. Besides roadside assistance, these plans include:

  • Fuel and engine services
  • Drive axle and transmission services
  • Antilock brakes (Gold and Platinum only)
  • HVAC services (Gold and Platinum only)
  • Platinum-only navigation, audio, and infotainment

Note: Only authorized BMW dealers can perform the services above under your BMW's extended warranty.

BMW Roadside Assistance Alternative

There are other methods to acquire roadside help if your BMW warranty has expired or you drive an older model without the latest equipment. Consider these options:

Cellphone companies: For about $5 more monthly, you can get roadside help from your cell phone company. But not every cell phone company lets you do this, so study before you go with this idea.

For towing and labor: You can also pay about $20 monthly to add towing and labor benefits to your car insurance. It's a cheap way to get roadside help but remember, you may also need to buy collision and comprehensive insurance.

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FAQ

Does BMW have roadside assistance?

BMW provides 24/7 expert guidance and service with its Roadside Assistance program. Assistance is provided throughout the United States, Canada, and Puerto Rico.

Is BMW roadside assistance free?

No-cost BMW Roadside Assistance is offered for up to six years for Certified Pre-Owned BMWs and up to four years for new BMWs.

Does BMW roadside assistance cover towing?

If your BMW car is inoperable due to an accident, hazard damage, or technical issues, BMW Roadside Assistance offers towing. The nearest approved service center will help you tow your vehicle.

Does BMW roadside assistance cover flat tires?

Yes, BMW roadside assistance covers tire changes, among other services. In an emergency, the roadside assistance team will send a professional to care for your flat tire.

How much is BMW roadside assistance?

Under the warranty period, BMW offers free roadside assistance to all new and certified pre-owned vehicles. In any emergency, dial the BMW roadside assistance phone number- 800-332-4BMW (800-332-4269).

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