Question

Is Direct auto insurance good?

Yes, Direct Auto Insurance is good, especially for high-risk drivers. There are some negative customer reviews, but those are mostly from normal drivers stating that it has expensive premiums.

Why is Direct Auto Insurance good? 

Even though there are some negatives, Direct Auto Insurance provides various premium options for high-risk drivers, including those who need SR-22 certification.  You can seek help from in-person agents who are available in over 16 states. There are also various payment options available.

Direct Auto Insurance is a subsidiary of Allstate that has an A++ rating from AM Best, which also proves that it is a good company. There is a usage-based program called DynamicDriving that checks driving style and gives discounts accordingly. 

What are the negatives? 

There are many negative reviews regarding the claim process and communication with customers. Also, for normal drivers, the rates are a bit high. Adding to that, Direct Auto Insurance operates only in certain states.