Take a wild guess at the state with the most auto repair shops. If you said California, you’d be wrong.   Here’s what the data shows.    California has the highest...

Excel was released in 19851 . Forty-one years later, here you are, still using it to run your shop. Spreadsheets are wonderful. Your schedule is on there. Your techs’ ROs and...

If you walk into your auto repair shop on a typical Wednesday, you’ll notice that some techs are overwhelmed with work while others are waiting...

Someone just moved into the neighborhood. They don’t have a go-to repair shop yet. So, when their car starts making...

Carmella switched from working as a mechanic to being a service advisor about six months ago. She’s good at understanding...

You think you’re doing everything right. Your techs are brilliant, and the bays are always full. But at the end of the month, the...