Jiffy Lube - Virginia Beach
Top-rated
Top Rated for Transparent Pricing & Fast Turnaround
4.3
415 Ratings
Choose services
Oil Change (4)5% Off
Brakes (3)5% Off
Exterior & Glass (5)5% Off
Filters (4)5% Off
Fluids (6)5% Off
Tires (6)5% Off
Battery (2)
Engine (9)
About the shop
Jiffy Lube location on Raeford Road in Fayetteville, North Carolina is a quick-service automotive maintenance shop focused on convenience and routine vehicle care. It provides services such as oil changes, brake inspections, battery replacement, tire rotations, and other preventive maintenance performed by trained technicians. The shop emphasizes fast, no-appointment-needed service, with its signature oil change designed as a comprehensive check that includes inspecting key vehicle systems and topping off essential fluids.
Operating Hours
How to redeem
Please present the account number from your booking confirmation email to the technician upon arrival.
Refund policy
Refunds are processed when appointment is active, once your appointment has expired no refunds will be issued.
Cancellation policy Free cancellation available*
You can cancel your appointment anytime before the service is availed at the shop.
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2
Drive to Shop
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3
Get Service
Complete all the services your car needs and exit the repair shop.
4
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The last time I put a review in for this location, it was a 3 star review. I don't like putting any negative reviews, but I had been going to this location for so many years with all our vehicles that I could actually see the decline in the Customer Service & in the ability to complete the services I wanted in the time in efficiency that they were always promised. It takes a lot to trust people with our vehicles, especially when I bring my daughter's vehicle to get serviced I expect all the safety checks and I feel even those were not being checked at that time. So until I decided to come back to the Indian River location store number 311 I had no idea that it was once again under new management so I thought I would give them another try and I have to say you guys have a dream team now!!(TL) Xavier B., and (CSA)Jacques B., as well as cashier Noah C., took care of the second vehicle that I have brought in in the last couple of months and once again they tagged teamed it like the professionals we all expect, but I have to tell you I noticed a significant change. I noticed the team members calling out to each other whether one was under the car or one was above the car they always communicated with what each other was doing, and I know most of that was for safety, as well as making sure each item was checked and completed. I don't believe Noah was working on the vehicle but whomever was working I believe the TL and the CSA were the two that were tag teaming it with the oil change as well as tires, fluids, etc. A couple months ago when I brought my other vehicle in, I told them that I could not be more impressed with their communication with each other and how well they got along and it matters to be able to work well together with each other. When I left that three star review I was disappointed because it also seemed as if the employees did not want to even be there. There was no communication & I couldn't tell who was doing what so I just want to say please recognize these gentlemen for bringing another loyal customer back and I will stay as long as they are there. On top of the efficiency and the communication and how well they all worked as a team they were also very friendly and again I want to point out that these days it is very difficult to find employees doing a laborers job and caring about the customer and what they do. I find it very refreshing even in a mechanic shop to find such positive energy and thank you very much for that! No one likes to do car maintenance and definitely. No one likes to sit around and watch it getting done, but with the clean, waiting room, bathroom, free Wi-Fi, and free water in the mini fridge. I was quite comfortable and appreciate everything that they did to make that possible. So again recognize these gentlemen, the two(Xavier B. & Jacques B.that took care of the oil change. I would love for them to be recognized at that location as a Dream Team! They deserve to know how well they are doing, and I hope you will pass this along.
I was in and out in about 15 minutes. The staff was very friendly and efficient. This was my third oil change at this Jiffy Lube, and I’ll definitely be back again.
Great place for an oil change. The service is always quick, and the customer service is excellent. We come here every time.
Lisa Gates
The last time I put a review in for this location, it was a 3 star review. I don't like putting any negative reviews, but I had been going to this location for so many years with all our vehicles that I could actually see the decline in the Customer Service & in the ability to complete the services I wanted in the time in efficiency that they were always promised. It takes a lot to trust people with our vehicles, especially when I bring my daughter's vehicle to get serviced I expect all the safety checks and I feel even those were not being checked at that time. So until I decided to come back to the Indian River location store number 311 I had no idea that it was once again under new management so I thought I would give them another try and I have to say you guys have a dream team now!!(TL) Xavier B., and (CSA)Jacques B., as well as cashier Noah C., took care of the second vehicle that I have brought in in the last couple of months and once again they tagged teamed it like the professionals we all expect, but I have to tell you I noticed a significant change. I noticed the team members calling out to each other whether one was under the car or one was above the car they always communicated with what each other was doing, and I know most of that was for safety, as well as making sure each item was checked and completed. I don't believe Noah was working on the vehicle but whomever was working I believe the TL and the CSA were the two that were tag teaming it with the oil change as well as tires, fluids, etc. A couple months ago when I brought my other vehicle in, I told them that I could not be more impressed with their communication with each other and how well they got along and it matters to be able to work well together with each other. When I left that three star review I was disappointed because it also seemed as if the employees did not want to even be there. There was no communication & I couldn't tell who was doing what so I just want to say please recognize these gentlemen for bringing another loyal customer back and I will stay as long as they are there. On top of the efficiency and the communication and how well they all worked as a team they were also very friendly and again I want to point out that these days it is very difficult to find employees doing a laborers job and caring about the customer and what they do. I find it very refreshing even in a mechanic shop to find such positive energy and thank you very much for that! No one likes to do car maintenance and definitely. No one likes to sit around and watch it getting done, but with the clean, waiting room, bathroom, free Wi-Fi, and free water in the mini fridge. I was quite comfortable and appreciate everything that they did to make that possible. So again recognize these gentlemen, the two(Xavier B. & Jacques B.that took care of the oil change. I would love for them to be recognized at that location as a Dream Team! They deserve to know how well they are doing, and I hope you will pass this along.
Julia Day
I was in and out in about 15 minutes. The staff was very friendly and efficient. This was my third oil change at this Jiffy Lube, and I’ll definitely be back again.
Juliet Little
Great place for an oil change. The service is always quick, and the customer service is excellent. We come here every time.
Kayson Juarez
Great service and the work was done quickly. I wasn’t pressured into buying any services I didn’t ask for. I would recommend this shop to anyone.
LaDonna Simpson
Nigel, Andrew & Xavier were AWESOME! Excellent service, very professional and such fast service. I really appreciate them explaining everything that was done with my car and what should be done futuristically. Thank you guys for the amazing service!
Brendan Ferguson (Rerun)
Quick, reliable and friendly. They were fast, very informative about their discounts, and made quick work of my issue with my vehicle. They were also close by, and I highly recommend them to anyone who needs something as simple as an oil change.
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