Jiffy Lube - West Springfield
Top-rated
Top Rated for Transparent Pricing & Fast Turnaround
4.3
912 Ratings
Choose services
Oil Change (4)5% Off
Brakes (4)5% Off
Exterior & Glass (6)5% Off
Filters (4)5% Off
Fluids (7)5% Off
Battery (2)
Engine (13)
Suspension (5)
Operating Hours
How to redeem
Please present the account number from your booking confirmation email to the technician upon arrival.
Refund policy
Refunds are processed when appointment is active, once your appointment has expired no refunds will be issued.
Cancellation policy Free cancellation available*
You can cancel your appointment anytime before the service is availed at the shop.
Read More
Get 10% cashback
1
Book
Book your service appointment at the repair shop of your choice.
2
Drive to Shop
Use the location to navigate to the repair shop.
3
Get Service
Complete all the services your car needs and exit the repair shop.
4
Upload Receipt
Submit your service receipt and get 10% cashback after approval.
This is related to a one star review. I gave this location this past weekend. I got my brakes worked on which was my fault. I had taken too long to get it worked on and it’s kind of an emergency. They did a good job working on the most part when I went to pick up the car Apparently the brake Line had air in it for a leak somewhere. It was the end of the day so I couldn’t get it fixed then there was no one on staff to get it fixed. I wasn’t happy for obvious reasons because my car felt unsafe to drive. However, I still needed to go to work so I had to take it anyways and I was able to make it work. Monday I was able to bring it back in and they worked on it quickly you got my issue resolved in less than an hour. I appreciate Bryan‘s hard work, as well as his team’s, making sure I was able to get my car back on the road safely again. Thank you very much for turning that around for me!
I had a great experience. I took my work van here for an oil change. George was very professional. He was by himself when he got here so he had to greet multiple people. He apologized that I had to wait even though I wasn't worried about it. The techs got me all set with my oil change and worked with the fleet management company to fulfill the transaction. They even hooked me up with cold air while they worked. Thank you for the great service.
I have been to jiffy lube a few times now. Everytime I am greeted with excellent customer service. This past time I needed a part for my shifter. Phillip went to two junkyards to see if the part was there. Unfortunately it wasn't. Philip then ordered the part for me along with a sensor I needed. Phillip has great customer service and is always willing to go the extra mile. The manager I think his name is Brian is always so friendly. He will always update me with what's going on, also tries to get me a good price and he succeeds. I sit and watch the workers. And honestly in my opinion everyone is hard working especially in this cold weather. I am highly satisfied with jiffy lubes service. I will definitely be returning. Thank you guys for all your hard work!!!
John Depp
This is related to a one star review. I gave this location this past weekend. I got my brakes worked on which was my fault. I had taken too long to get it worked on and it’s kind of an emergency. They did a good job working on the most part when I went to pick up the car Apparently the brake Line had air in it for a leak somewhere. It was the end of the day so I couldn’t get it fixed then there was no one on staff to get it fixed. I wasn’t happy for obvious reasons because my car felt unsafe to drive. However, I still needed to go to work so I had to take it anyways and I was able to make it work. Monday I was able to bring it back in and they worked on it quickly you got my issue resolved in less than an hour. I appreciate Bryan‘s hard work, as well as his team’s, making sure I was able to get my car back on the road safely again. Thank you very much for turning that around for me!
Travis Richardson
I had a great experience. I took my work van here for an oil change. George was very professional. He was by himself when he got here so he had to greet multiple people. He apologized that I had to wait even though I wasn't worried about it. The techs got me all set with my oil change and worked with the fleet management company to fulfill the transaction. They even hooked me up with cold air while they worked. Thank you for the great service.
Allysha Perrier
I have been to jiffy lube a few times now. Everytime I am greeted with excellent customer service. This past time I needed a part for my shifter. Phillip went to two junkyards to see if the part was there. Unfortunately it wasn't. Philip then ordered the part for me along with a sensor I needed. Phillip has great customer service and is always willing to go the extra mile. The manager I think his name is Brian is always so friendly. He will always update me with what's going on, also tries to get me a good price and he succeeds. I sit and watch the workers. And honestly in my opinion everyone is hard working especially in this cold weather. I am highly satisfied with jiffy lubes service. I will definitely be returning. Thank you guys for all your hard work!!!
Nearby auto repair shops
Jiffy Lube - Feeding Hills