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Valvoline Instant Oil Change - Lowell

4.6 (710) 1294 Gorham St, Lowell, MA 01852
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Appointment isn't mandatory. Just drop by during open hours!

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HVAC
Engine
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Exterior & Glass
State Inspection
Oil Change
Fluids
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HVAC (2)

Engine (5)

Battery (1)

Tires (1)

Exterior & Glass (2)

State Inspection (1)

Oil Change (2)

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Operating hours

  • Sunday 9:00 AM - 5:00 PM
  • Monday 7:30 AM - 7:00 PM
  • Tuesday 7:30 AM - 7:00 PM
  • Wednesday 7:30 AM - 7:00 PM
  • Thursday 7:30 AM - 7:00 PM
  • Friday 7:30 AM - 7:00 PM
  • Saturday 7:30 AM - 6:00 PM

Address

1294 Gorham St, Lowell, Massachusetts, 01852

About the shop

Valvoline Instant Oil Change - Lowell offers quick, stay-in-your-car oil change services performed by certified technicians. In addition to oil changes, the location provides a range of preventive maintenance services to help extend the life of your vehicle.

How to redeem

Please present the account number from your booking confirmation email to the technician upon arrival.

Refund policy

Refunds are processed when appointment is active, once your appointment has expired no refunds will be issued.

Cancellation policy Free cancellation available*

You can cancel your appointment anytime before the service is availed at the shop.

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4.6

I’ve been using Valvoline for years, ever since I owned my Honda Accord. I recently brought in my 2021 Mercedes GLA 250 after having an awful experience at the Mercedes dealership in Lynn back in October. The team at Valvoline made me feel welcome as soon as I arrived. They even helped me with the settings in my car—something I didn’t know how to use. I was also stressed because I thought only Mercedes could reset my service reminder, but they were able to figure it out and reset it for me with no problem. Everyone was patient, kind, and took their time to make sure everything was done correctly. I never felt rushed, and they explained things along the way. Their prices were also very reasonable. Overall, I had a great experience and will definitely be coming back. Thank you to the team for the excellent customer service!

⭐⭐⭐⭐⭐ I don't usually write five star reviews, but the level of customer service I received here deserves recognition. From the moment I arrived, the entire operation ran like a well-rehearsed orchestra, with Kai serving as the conductor. He coordinated everything seamlessly while making every customer feel like they were his top priority. Throughout my visit, he repeatedly checked in with a friendly, “Is there anything else you need, sir?” and genuinely seemed invested in making sure my experience was exceptional. What impressed me most wasn't just the speed of the oil change—it was the professionalism, communication, and attention to detail demonstrated by the entire team. Everyone appeared to know their role, worked together efficiently, and treated customers with respect and courtesy. In a world where great customer service can be difficult to find, Kia and his team set the standard. I am so appreciative of the experience that I will gladly drive an extra 10 miles every time to have my vehicle serviced here. Five stars without hesitation. Thank you, Kia, and thank you to the entire team for reminding me what outstanding customer service looks like.

Kai provided great service to me and reminded me that my radiator is due for service. I will be back for more service soon. I highly recommend these guys, very personable and professional. He also recommended that I sign up to receive emails to possibly receive a coupon which I will be doing. Overall, very quick and convenient, which is way better than having to call ahead a place that only picks up the phone after 20 rings or not at all, better than having to wait hours with your car in the air and better than having to drop off your car the night before. That is awful and a waste of time. They even showed me my dip stick afterwards and shut off my oil light. 5 stars from me, I will be telling my family and friends.

Valvoline Instant Oil Change - Lowell
4.6 stars - based on 710 reviews
1294 Gorham StLowellMassachusetts01852United States
profile picture

Valvoline Instant Oil Change - Lowell

(*)★(*)★(*)★(*)★(*)★
5/5
5

I’ve been using Valvoline for years, ever since I owned my Honda Accord. I recently brought in my 2021 Mercedes GLA 250 after having an awful experience at the Mercedes dealership in Lynn back in October. The team at Valvoline made me feel welcome as soon as I arrived. They even helped me with the settings in my car—something I didn’t know how to use. I was also stressed because I thought only Mercedes could reset my service reminder, but they were able to figure it out and reset it for me with no problem. Everyone was patient, kind, and took their time to make sure everything was done correctly. I never felt rushed, and they explained things along the way. Their prices were also very reasonable. Overall, I had a great experience and will definitely be coming back. Thank you to the team for the excellent customer service!

profile picture

Valvoline Instant Oil Change - Lowell

(*)★(*)★(*)★(*)★(*)★
5/5
5

⭐⭐⭐⭐⭐ I don't usually write five star reviews, but the level of customer service I received here deserves recognition. From the moment I arrived, the entire operation ran like a well-rehearsed orchestra, with Kai serving as the conductor. He coordinated everything seamlessly while making every customer feel like they were his top priority. Throughout my visit, he repeatedly checked in with a friendly, “Is there anything else you need, sir?” and genuinely seemed invested in making sure my experience was exceptional. What impressed me most wasn't just the speed of the oil change—it was the professionalism, communication, and attention to detail demonstrated by the entire team. Everyone appeared to know their role, worked together efficiently, and treated customers with respect and courtesy. In a world where great customer service can be difficult to find, Kia and his team set the standard. I am so appreciative of the experience that I will gladly drive an extra 10 miles every time to have my vehicle serviced here. Five stars without hesitation. Thank you, Kia, and thank you to the entire team for reminding me what outstanding customer service looks like.

profile picture

Valvoline Instant Oil Change - Lowell

(*)★(*)★(*)★(*)★(*)★
5/5
5

Kai provided great service to me and reminded me that my radiator is due for service. I will be back for more service soon. I highly recommend these guys, very personable and professional. He also recommended that I sign up to receive emails to possibly receive a coupon which I will be doing. Overall, very quick and convenient, which is way better than having to call ahead a place that only picks up the phone after 20 rings or not at all, better than having to wait hours with your car in the air and better than having to drop off your car the night before. That is awful and a waste of time. They even showed me my dip stick afterwards and shut off my oil light. 5 stars from me, I will be telling my family and friends.

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