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Valvoline Instant Oil Change - Kentwood

4.5 (681) 4403 Eastern Ave SE, Grand Rapids, MI 49508
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Appointment isn't mandatory. Just drop by during open hours!

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HVAC
Engine
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Tires
Exterior & Glass
State Inspection
Oil Change
Fluids
Gear

HVAC (2)

Engine (5)

Battery (1)

Tires (1)

Exterior & Glass (2)

State Inspection (1)

Oil Change (2)

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Operating hours

  • Sunday 9:00 AM - 5:00 PM
  • Monday 8:00 AM - 7:00 PM
  • Tuesday 8:00 AM - 7:00 PM
  • Wednesday 8:00 AM - 7:00 PM
  • Thursday 8:00 AM - 7:00 PM
  • Friday 8:00 AM - 7:00 PM
  • Saturday 8:00 AM - 6:00 PM

Address

4403 Eastern Ave SE, Grand Rapids, Michigan, 49508

About the shop

Valvoline Instant Oil Change - Kentwood specializes in efficient oil changes and routine vehicle maintenance services. Known for speed, transparency, and professional service, the shop helps drivers maintain vehicle performance with minimal downtime.

How to redeem

Please present the account number from your booking confirmation email to the technician upon arrival.

Refund policy

Refunds are processed when appointment is active, once your appointment has expired no refunds will be issued.

Cancellation policy Free cancellation available*

You can cancel your appointment anytime before the service is availed at the shop.

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4.5

Draxko service center manger and Semaj senior technician were absolutely amazing! The work they did was great! I had a fuel system service to get done but their machine couldn’t work so they gave a full refund and a coupon for next time! They were so friendly and explained everything that was happening in perfect detail. 10/10 would recommend this place! I’m only gonna go here for future oil changes!

The entire team—Andrew, Joseph, and Austin—did an excellent job. They were efficient, professional, and made the overall experience smooth and quick. My only concern is with the oil change interval recommendation. I specifically use MaxLife oil for its extended performance, so the standard 3,000-mile reminder doesn’t align with my preference or the product’s capability. I would appreciate more accurate or customized recommendations. Additionally, I don’t fully understand the surcharge of $4.25 being applied, especially since customers are coming to your location for service rather than receiving a mobile or delivery-based service. I would encourage a review of this policy. Overall, a great team and service, with just a couple of areas that could be improved.

I usually go to a different Valvoline but this one was closer at the time. While it might have taken me a bit longer than I expected, the professionalism and kindness of the staff made it worth it. I hate going to the dealership. As a woman I’m always treated crappy. Not here! Joseph (I believe that’s his name) was incredibly nice and seemed to really enjoy his job. If I’m in that area I will definitely go back.

Valvoline Instant Oil Change - Kentwood
4.5 stars - based on 681 reviews
4403 Eastern Ave SEGrand RapidsMichigan49508United States
profile picture

Valvoline Instant Oil Change - Kentwood

(*)★(*)★(*)★(*)★(*)★
5/5
5

Draxko service center manger and Semaj senior technician were absolutely amazing! The work they did was great! I had a fuel system service to get done but their machine couldn’t work so they gave a full refund and a coupon for next time! They were so friendly and explained everything that was happening in perfect detail. 10/10 would recommend this place! I’m only gonna go here for future oil changes!

profile picture

Valvoline Instant Oil Change - Kentwood

(*)★(*)★(*)★(*)★(*)★
5/5
5

The entire team—Andrew, Joseph, and Austin—did an excellent job. They were efficient, professional, and made the overall experience smooth and quick. My only concern is with the oil change interval recommendation. I specifically use MaxLife oil for its extended performance, so the standard 3,000-mile reminder doesn’t align with my preference or the product’s capability. I would appreciate more accurate or customized recommendations. Additionally, I don’t fully understand the surcharge of $4.25 being applied, especially since customers are coming to your location for service rather than receiving a mobile or delivery-based service. I would encourage a review of this policy. Overall, a great team and service, with just a couple of areas that could be improved.

profile picture

Valvoline Instant Oil Change - Kentwood

(*)★(*)★(*)★(*)★(*)★
5/5
5

I usually go to a different Valvoline but this one was closer at the time. While it might have taken me a bit longer than I expected, the professionalism and kindness of the staff made it worth it. I hate going to the dealership. As a woman I’m always treated crappy. Not here! Joseph (I believe that’s his name) was incredibly nice and seemed to really enjoy his job. If I’m in that area I will definitely go back.

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