Family Auto Care - Sunnyvale
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Preventive Maintenance (4)
Engine & Powertrain (3)
Electrical & Diagnostics (2)
HVAC (2)
Suspension & Tires (2)
Inspection (1)
Operating hours
About the shop
Family Auto Care is a trusted neighborhood auto repair shop in Sunnyvale dedicated to providing reliable vehicle care with a friendly, customer-first approach. The experienced team focuses on delivering honest recommendations, quality workmanship, and a hassle-free service experience to help keep vehicles running safely and efficiently.
Refund policy
Refunds are processed when appointment is active, once your appointment has expired no refunds will be issued.
Cancellation policy Free cancellation available*
You can cancel your appointment anytime before the service is availed at the shop.
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I went to family auto care today to fix my car, and I’m really happy with the experience. The staff was friendly and professional, and they got the work done quickly. They explained everything clearly and made the whole process easy for me. It was smooth and stress-free. I would definitely recommend this shop if you’re looking for honest and reliable service.
Great customer service and very trustworthy. They finished the repairs faster than I expected. Everything was handled smoothly and professionally. I would definitely recommend them.
He was very enthusiastic and took really good care of my car. First time here and I will definitely be back. Place was nice and clean. It smelled really nice too . Tuan did my car and did such an amazing job! I found my new shop for my car now
Bryan Hines
I went to family auto care today to fix my car, and I’m really happy with the experience. The staff was friendly and professional, and they got the work done quickly. They explained everything clearly and made the whole process easy for me. It was smooth and stress-free. I would definitely recommend this shop if you’re looking for honest and reliable service.
Wynter Jacobs
Great customer service and very trustworthy. They finished the repairs faster than I expected. Everything was handled smoothly and professionally. I would definitely recommend them.
Kaytee
He was very enthusiastic and took really good care of my car. First time here and I will definitely be back. Place was nice and clean. It smelled really nice too . Tuan did my car and did such an amazing job! I found my new shop for my car now
Van Nguyen
He was very enthusiastic and took really good care of my car. First time here and I will definitely be back. Place was nice and clean. It smelled really nice too . Tuan did my car and did such an amazing job! I found my new shop for my car now
Sreen Tallam
Tuan is the NEW owner of this business. Tuan is an empathetic, kind, honest and no-nonsense mechanic. My steering wheel on my Tesla was vibrating at higher speeds, thinking I need a wheel alignment I arrived to his shop. Even though he closes shop at 3:00 p.m on Saturday, and I arrived at 2:45 p.m, he still provided me an estimate and suggested he needs 1+ hrs to fix the problem. So instead of sending me away, he asked me to wait in his waiting room and took his time and correctly fixed the problem. He rotated the tires, wheel balanced it and suggested a wheel alignment is warranted once I replace the tires. His advise was sound and warranted. He also mentioned that I can come back to him next week in case I feel the vibrations on the steering wheel again. His price was also reasonable for the service he provided. I felt very comfortable with him. I plan to get more other cars to him in the future as well. Happy to find him relatively close to my home.
Juan Oliveras
We first came to Tuan at Family Auto Care to service our 10+ year Nissan Versa. We were looking for competitve pricing to service the car since all the shops around seemed a but overpriced. We saw Family Auto Care and decided to visit. Tuan is a very amicable and a straightforward about pricing and service! He was able to give a full breakdown of the services we requested at a pricepoint that beat out other shops in the area! He also serviced the car quickly for the amount of maintenance that was needed, and it ran great afterwards. Tuan also shared his many years of experience under Toyota and Honda, and he openly displays his certifications and achievements from his career before sending us on our way. Now I am taking the Versa back another round of maintenance and Tuan was able to take me in at sudden notice. Still offered a great price and timely service! If you’re in the area, I’d highly recommend giving Family Auto Care a try. From Tuan’s experience, Japanese cars seem to be his specialty, so I would keep that in mind. But overall, Family Auto Care seems to be a fair and transparent auto shop under a hardworking and thoughtful manager.
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