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MSY Airport Map

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New Orleans Airport Map

Official MSY Airport Parking Maps

About Louis Armstrong New Orleans International Airport

The New Orleans International Airport is also known as the Louis Armstrong New Orleans International Airport. Moisant Field was its original name. But in 2001, it was given a new name in honor of Louis Armstrong, a well-known jazz artist from the South. MSY is the allotted airport code for New Orleans Airport. The airport offers long-term and short onsite parking. For cheaper parking, there are plenty of offsite parking lots. MSY is one of the busiest airports in the city of New Orleans, but it is one of the easiest airports to navigate, especially with the help of the New Orleans International Airport Map.

New Orleans International Airport is approximately 11 miles from the central business district of New Orleans, i.e., Riverwalk, French Quarter, and Jackson Square. MSY is the 2nd lowest-lying international airport in the world.

New Orleans Airport has just one terminal with 3 concourses and 35 gates. Level 3 is for departures and ticketing, Level 2 is for TSA security screening, and Level 1 is for arrivals and baggage claims. The airport's customs facilities are located in Concourse A, where international flights are processed. A new terminal building was opened in November 2019, and the operations were shifted to the new terminal. The new MSY terminal has 35 gates.

  • Concourse A has 6 gates.
  • Concourse B has 14 gates.
  • Concourse C has 15 gates.
MSY Airport Quick Facts
Airport Name New Orleans International Airport
Airport Code MSY
Terminals 1 terminal
Airport Address 1 Terminal Dr, Kenner, LA 70062
Distance from Central business district 11 miles
Official Website https://flymsy.com/
Contact Number (504) 303-7500
No Of Destinations 56 non-stop destinations
Focus City for Breeze Airways
Flight Status: Departures and arrivals www.way.com/msy/flight-status
TSA Wait Times www.way.com/msy/tsa-wait-times

New Orleans Airport terminals

New Orleans Airport has one main terminal. New Orleans Airport Terminal has multiple levels. Level 1 is the area for baggage claims. It also has access to either side of the terminal exits to the ground transportation center. This level is connected to the parking garage by a couple of walkways, while passengers can get to the upper level by escalators and elevators.

Level 2 is for departures. Before passengers can prepare for departures, they need to undergo checking at the security checkpoint. And in this level, access to the boarding gates by the checkpoint. Please note that every concourse in New Orleans Airport has its security check. The New Orleans airport terminal map provides adequate information regarding the terminals.

The different concourses are located here.

All the 3 concourses are connected, so switching between different areas is relatively simple. Likewise, connecting between flights is very easy.

Level 3 is for the check-in area. Additionally, level 3 is reachable from the curbside drop-off area on the terminal building's western side, where there are airline ticketing desks.

Concourse A is the farthest concourse away from the security checkpoint, with six gates labeled A1 through A6. The concourse is only utilized for international arrivals, and certain concessions are still under construction. The Club at MSY is near the Concourse A entrance.

Concourse B is in the middle of the three concourses. It has 14 gates labeled B2 through B12 and B14 through B16. There are many shops and restaurants, and a Be Relax spa will soon open. Outside the door to Concourse B, there are more cafes and restaurants.

Concourse C is at the east end of the departures area. It has 15 gates that are labeled C1 through C12 and C14 through C16. The concourse has a good number of shops and restaurants, as well as the Delta Sky Club, which is right next to the entrance to the concourse. Near gate C7, there is also a United Club Lounge.

How to get between the terminals at MSY Airport

Walking

There is no need to use a rail or bus to get about the terminal because everything is accessible on foot

Shuttle

For travelers who park in the economy lot and rent cars, taking a courtesy shuttle bus to the former terminal location is required.

Every five minutes, shuttle buses leave the long-term parking garage's exterior.

More information on New Orleans Airport

EV parking

Dedicated parking spaces for electric car charging are available on the 1st floor of the Economy Garage and Long-Term Garage.

Accessible parking

All airport-owned parking lots include accessible parking for passengers with disabilities. In addition, wheelchair-accessible shuttle buses service the long-term parking lot.

Pet Relief Areas in MSY

SAN has seven pet relief spots located around the airport. These can be found at:

  • In addition, a Pet Relief Area is located post-security close to Shake Shack.
  • An outside service animal/pet relief area is located on Level 1 between short-term parking and the terminal. Exit door 5 on Level 1 and go to the right.

Important MSY phone numbers

  • General information: (504)-303-7500
  • Customer Service: (504) 303-7790
  • Lost and Found: (504) 303-7790
  • Parking: (504) 232-0840

Security and customs at New Orleans Airport

On level 2 of the terminal, MSY has one security checkpoint open every day from 4 am till the last departure. TSA PreCheck lanes are available at the security checkpoint at MSY. It's recommended to check the TSA website for the schedule, as opening hours can fluctuate.

MSY has no TSA Enrollment Center; the nearest is 544 Williams Boulevard, Ste. C, Kenner, LA 70062, about 3 miles from the airport. Global Entry kiosks are available at MSY for expedited clearance of pre-approved travelers.

On floor 1 of MSY, there is a Global Entry Enrollment Center operating from 9 am to 3 pm Tuesdays through Thursdays. When an international flight is scheduled, passengers can enlist at the Federal Inspection Service Area upon arrival. In addition, priority Pass members may use their membership to access The Club at MSY up to three hours before their flight.

How to get to New Orleans Airport

You can get to New Orleans Airport by bus, shuttle, taxi, rideshare, or driving down.

Bus

From MSY, there are a number of public bus services that leave from the curb on level 3:

  • The Veterans E1 bus runs between MSY and downtown New Orleans. It is run by the Jefferson Transit Authority (JET). The fare is $2, and the trip takes about 50 minutes.
  • The Regional Transit Authority (RTA) runs the Airport Express 202 bus. It stops at Elk Place in Cleveland and the Union Passenger Terminal downtown. Each ride costs $1.50.

Shuttles

Courtesy shuttles

Outside of doors 1-5 on level 1 baggage claim, there is off-airport parking and hotel shuttle service.

Shared-ride shuttles

Airport Shuttle New Orleans provides set rates per passenger for several hotels and locations near New Orleans. For a predetermined fee of $24 one-way or $44 return, shuttles are provided outside doors 3 and 4 on level 1 baggage claim.

Taxi

Outside door 7 on level 1 baggage claim, taxis are available. Two people traveling from the airport to the French Quarter or Central Business District will have to pay a fixed fare of $36. The fare is $15 per person for groups of three or more people.

Rideshare

Lyft and Uber, two ridesharing companies, are permitted to run out of MSY. On level 1 baggage claim, drivers can pick up passengers from the central curb.

Passengers awaiting Lyft drivers should exit through doors 7-9, and those awaiting Uber can exit through doors 9-11.

Driving directions to MSY Airport

From Downtown New Orleans

  • Take I-10 West to exit 221
  • Turn left onto Loyola Drive
  • Keep going straight on Aberdeen Street/Terminal Drive.

From Baton Rouge

  • Take I-10 East to exit 221
  • Turn right onto Loyola Drive.
  • Keep going straight on Aberdeen Street/Terminal Drive.

Frequently asked questions

Is MSY the same as Louis Armstrong airport?

The three-letter identifier for Louis Armstrong New Orleans International Airport is MSY.

What does MSY stand for?

The international airport of New Orleans was originally named Moisant Field, and the MSY identification comes from the airport's origins as Moisant Stock Yards.

How many airports are in New Orleans?

There are two airports in New Orleans: New Orleans Lakefront and New Orleans Louis Armstrong.

How many terminals does New Orleans airport have?

New Orleans airport has a single main terminal

How early do I need to be at New Orleans airport?

The Louis Armstrong New Orleans International Airport recommends arriving at least two hours before the scheduled departure time for domestic flights and three hours before the scheduled departure time for international flights