Excess and surplus lines insurance brokerage firm Burns & Wilcox is the star company of the Kaufman Financial Group, an experienced wholesale insurance brokerage firm.
Pros and Cons
Wide range of coverage options
Limited customer service options
Strong financial stability
Not rated through AM Best
Not BBB accredited
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Burns & Wilcox Auto Insurance Coverages
Burns & Wilcox offers a wide variety of commercial and personal coverages. It's range of insurance products is far from comprehensive. Even more alternatives are available from this company if you work with an independent insurance agent.
There are several current insurance companies that give common discounts on equivalent coverages, however, Burns & Wilcox does not. These discounts include:
Multi-vehicle discount: It is advertised by Burns & Wilcox that clients who cover more than one vehicle receive a reduction on their premiums.
Good credit score discount: Auto insurance customers with good credit can receive a discount on their premiums.
Defensive driving course discount: Auto insurance clients who successfully complete a defensive driving course are eligible for a discount on their premiums.
10 - 25
Good credit score discount
5 - 10
Defensive driving course discount
Burns & Wilcox Complaints and Customer Satisfaction
In contrast to many modern insurance companies, Burns & Wilcox does not have a single department to which customers can direct their inquiries or claims reports. Customer service can be reached via phone or email at the insurance provider's local office, which is listed on the official website's homepage.
There is also a way to get in touch with us via the website's general contact form. Both the carrier's Facebook page and the phone numbers on individual office locations' pages do not provide information on available hours of operation. Claims and other issues can be handled by independent insurance agents, making it much easier for you to deal with them as a customer.
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The company has a long history in the insurance industry, which is certainly a plus. Burns & Wilcox has an A+ rating with the BBB and no complaints have been filed against them, but the organisation does not recognise them as an accredited business.
Having a wide range of insurance products, providing coverage across the country, and working with independent insurance agents is a definite plus for the carrier. This strategy has allowed Burns & Wilcox to reach a wide range of potential customers across the country. When comparing insurance providers today, the company also has impressive financial strength.
About Burns & Wilcox Car Insurance
The late Herbert Kaufman founded the company in 1969, and its headquarters is in Farmington Hills, Michigan. Initially, it was established as a standard insurance wholesaler to provide agents and brokers with exclusive access to numerous and diverse insurance markets, as well as to assist in the placement of their specific specialty risks.
Today, they have 50 offices spread across the globe, with branches in countries such as Canada and the United States. It employs over 1600 professionals and works with over 30,000 independent agencies around the world.
Aside from its over 50 offices in Canada and the United States, they provide their clients with a wide range of highly skilled services through its Centers of Excellence. These centres provide in-house industry leadership in a variety of insurance verticals, including environmental, recreational, and high net worth protection, among others.
Burns & Wilcox insures a wide range of businesses. Through a network of major insurance companies, they provide a variety of excess and surplus insurance policies. They provide a wide range of comprehensive solutions, including commercial insurance products, to agents and insurance brokers of all sizes, from large corporations to the over 30,000 independent agents and brokers worldwide.
Contact No: +1 248-932-9000
Address: 120 Kaufman Financial Center, 30833 North western Hwy, Farmington Hills, MI 48334
Auto Insurance Data Methodology
The auto insurance rates published in this guide are based on the results of research completed by Way.com’s data team. Using a mix of public and internal data, we analyzed millions of rate averages across U.S. ZIP codes.
Quotes are typically based on a full coverage policy average unless otherwise noted within the content.
These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes will differ. Given this, it’s important to go through our insurance steps form to find how much you can save with way.com
Frequently Asked Questions
Is Burns & Wilcox a good insurance company?
Yes. Burns & Wilcox is a well-known wholesale insurance brokerage firm that specialises in excess and surplus lines. Its product lines define unique or complex risks that fall outside of the typical standard market, and are commonly referred to as specialty insurance.
They operate independently as an independent insurance broker (wholesale) plus underwriting manager, offering a wide range of comprehensive solutions to insurance brokers and agents in the United States and around the world.
How do I submit a claim in Burns & Wilcox?
Burns & Wilcox is dedicated to providing industry-leading claims service and reporting to their clients. As part of this commitment, their in-house claims team serves as a liaison between brokers, agents, and insureds.
You might have to refer to their policy provisions on claims reporting when reporting new claims, as some policies require direct reporting of claims to carriers. All clients are requested to submit new claims using this form for those claims that are not directly reporting to the carrier.
What types of insurance does Burns & Wilcox offer?
Burns & Wilcox offers a wide variety of commercial and personal coverages. Their products include: