Mapfre Car Insurance Review

Introduction

When it comes to premiums written, MAPFRE, formerly Commerce Insurance, ranks 21st among all U.S. auto insurers. It is also the largest home and auto insurer in the state of Massachusetts.

Pros and Cons

MAPFRE Auto Insurance Coverages

MAPFRE Insurance offers all of the standard auto insurance options offered by the majority of major insurers. There are a number of additional options available to MAPFRE policyholders.

Basic Coverage Options

• Liability coverage
• Medical payments
• Collision coverage
• Comprehensive coverage
• Uninsured motorist coverage

Extra Coverage Options

• Disappearing deductible — It's possible to save up to $300 on your car insurance deductible with MAPFRE's disappearing deductible option. For every year of safe driving, you are rewarded with credit.
• Accident forgiveness — MAPFRE provides the option of accident forgiveness. To avoid an increase in your auto insurance premiums if you cause an accident, you must purchase accident forgiveness at the beginning of your policy period.
• Auto glass repair program — Repairing just the glass in your windows or windshield is easier with MAPFRE Insurance's auto glass repair program. When you're in need of glass repair or replacement, you can count on American Commerce Claim Service Center.
• Car EZ — "Quick, easy, and stress-free" car repairs are promised by MAPFRE Insurance's CAR EZ Program. An expedited repair service could be a good option for those who need it quickly.
• ePICS — By taking pictures of your car and uploading them through the MAPFRE Insurance app, ePICS claims to eliminate the need for customers to visit an appraisal facility.
• TeenSMART — MAPFRE Insurance's TeenSMART safe driver program was designed to help educate young people about the importance of safe driving. When it comes to learning how to drive, TeenSMART provides interactive computer-based training. This can also help you save money on your car insurance.

To understand more, check out types of auto insurance coverage in the US.

MAPFRE Auto Insurance Rates

MAPFRE Car Insurance Rates By City

MAPFRE Auto Insurance Discounts

• Multipolicy and multicar discounts.
• Discount for completing driver training programs, including TeenSmart for young drivers.
• Discount for having no at-fault accidents or traffic violations for three years.
• Loyalty discount.
• Discount for paying your premium in full, upfront.
• Paperless and online payments discount.
• Low-mileage discount.
• Student discounts for good grades or leaving the car at home while at school.
• Clean in three discount: This discount may be applied if the driver has been licensed for three years and there have been no at-fault or traffic violations during the three years of the policy effective date.

MAPFRE Complaints and Customer Satisfaction

MAPFRE Insurance received an overall customer satisfaction rating of 812/1,000 in the 2021 J.D. Power U.S. Auto Insurance Study. MAPFRE came in eighth on the list of the top 12 insurance companies.

An A (Excellent) rating from AM Best and an A (Strong) from Standard and Poor's (S&P) indicates excellent financial strength for MAPFRE Insurance. This means that even when the company has suffered a loss, policyholders have historically been reimbursed.

According to the NAIC's Company Complaint Index, MAPFRE Insurance receives more customer complaints than the industry average.

Way Summary

MAPFRE Insurance offers a wide range of options for both auto and home insurance policies. There are a wide range of coverage options, as well as some unique programmes, like the Select Home Restoration Program, available for both products from the company.

As a result, MAPFRE has a long and successful history in the financial sector. MAPFRE Insurance, on the other hand, comes with a slew of drawbacks. This is due to several factors. Only 19 states and Puerto Rico are covered by MAPFRE.

Although, MAPFRE auto insurance provides satisfactory customer services. Multi-carrier shopping may be an option for those looking for a business with excellent customer service.

About MAPFRE Car Insurance

MAPFRE Insurance offers a wide range of options for both auto and home insurance policies. There are a wide range of coverage options, as well as some unique programmes, like the Select Home Restoration Program, available for both products from the company. As a result, MAPFRE has a long and successful history in the financial sector.

MAPFRE Insurance, on the other hand, comes with a slew of drawbacks. This is due to several factors. Only 19 states and Puerto Rico are covered by MAPFRE. Additionally, the NAIC has found that MAPFRE has a high rate of customer complaints. Multi-carrier shopping may be an option for those looking for a business with excellent customer service. MAPFRE covers AZ, CA, CT, FL, ID, IN, KY, MA, ME, NH, NJ, NY, OH, OR, PA, RI, TN, VT, WA, Puerto Rico.

Contact Details

(800) 222-2114 and (877) 224-5677

To speak with a Customer Service Representative, you could contact the MAPFRE Insurance Customer Service Center toll-free at (800) 222-2114 and (877) 224-5677.