As the name suggests, Connect car insurance connects Costco and American Family Insurance customers to its car insurance services. Known in the pastas Ameriprise Auto and Home Insurance, Connect was rechristened recently in 2020 with its acquisition by American Family Insurance. Powered by American Family, Connect offers auto, home, and umbrella insurance.
PROS | CONS |
---|---|
Offers range of discounts | Customer service can be improved |
Exclusive member benefits | Absence of local agents |
Unique coverage options | |
Digital claims and payments |
Unique Features | What does it do? |
---|---|
Lifetime Renewability | This allows a Connect customer to renew your policy even after multiple accidents. |
New Car Replacement Insurance | Covers the cost of a new car of the same make if yours is destroyed in an accident and needs replacement. |
Premiere Safety Discount | This offers discounts based on one's safe driving history. |
Windshield Repair | It allows the repair of windshields free of cost with the Glass Repair Deductible Waiver. |
Online Policy Management | It allows making changes in the policy digitally. |
Connect car insurance offers all the typical coverage options and other extra coverage.
Connect extends its discounts to students, drivers with good driving history, drivers who purchase their insurance through Costco, American Family Members, bundle discounts, based on tenure and car safety features.
Though restricted to 44 states, the discounts, and the lower premium rates are the important factors that have determined its popularity. The discounts are impressive, it even features options to cover 6 months premium for a 5-month payout. The proportion of complaints points to a major disappointment regarding customer service.
Connect car insurance is an affordable car insurance with lower average premium rates than most of its counterparts. It provides a string of discounts to members of American Family Insurance as well as the other policyholders. Though the absence of agents and digital streamlining is considered good, an unimpressive customer support is a major drawback here.
Since Connect falls under American Family, the independent rating of the company is unavailable. However, it is considered financially stable to pay out claims. It works well for those aiming at bundling their insurance and for those planning to manage their insurance digitally.
Established in 1987 as IDS Property Casualty Insurance Company, Connect was later known as Ameriprise Auto and Home Insurance. It was acquired by American Family Insurance on October 1, 2019, and was renamed Connect. Connect is situated in De Pere, Wisconsin, and provides es auto, home, and umbrella insurance through a partner-based distribution model. The partners of Connect also include Costco Wholesale and Ameriprise Financial.
Type of Contact | Contact |
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Claims Support | 1-855-531-9253 |
The auto insurance rates published in this guide are based on the results of research completed by Way.com’s data team. Using a mix of public and internal data, we analyzed millions of rate averages across U.S. ZIP codes.
Quotes are typically based on a full coverage policy average unless otherwise noted within the content.
These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes will differ. Given this, it’s important to go through our insurance steps form to find how much you can save with way.com
With the exception of Alaska, Louisiana, Maine, North Dakota, Rhode Island, and Wyoming, Connect sells insurance in all other states and Washington DC.
Policyholders must contact a customer service representative at (888) 239-9953. The cancellation will occur either immediately or at a later scheduled date.
Connect insurance has streamlined all its policy handling digitally. One can obtain their quotes online by email or phone.
Connect was acquired by American family insurance and provides auto insurance to its members. It also helps with the bundling of insurances, ensuring lower premium rates accordingly.
Access your digital insurance card through the app. You no longer need to carry your physical insurance card with you.
Receive reminders before your renewal. Way.com will also send new quotes from up to 45 insurance companies with your renewal reminder.
Keep everyone on your policy up to date by sharing your insurance information.
Make changes to your policy right from the app (coming soon) and ask for expert advice.