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Introduction
Farmers Insurance, one of the nation's largest insurers, has acquired MetLife's auto and home insurance policies.
Pros and Cons
| Pros | Cons |
|---|---|
| You can personalize your policy by selecting from a wide range of optional protections. | Auto insurance buyers report lower-than-average levels of satisfaction |
| Several discounts are available. | You may need to speak with a representative as the online quote system does not provide you with an estimated quote. |
| Coverage for new vehicles, including loan/lease (gap) coverage and new car replacement benefits. | |
| It's unusual to have additional car rental damage coverage as an option. |
Unique MetLife Auto Insurance Features
MetLife provides a solid range of additional coverages along with the basic coverage. These are some of the options available.
- Replacement cost coverage for major parts
- New car replacement
- Custom sound equipment
- Glass repairs without deductibles
- Rental car insurance
- Rental car reimbursement coverage
- Towing and roadside assistance
- Gap insurance
MetLife Auto Insurance Coverages
MetLife provides both basic and optional coverage for your automobile insurance policy. The extent to which each coverage is offered and its limitations are subject to change from one state to the next. MetLife sells its products through a network of independent agents, so any questions about your eligibility should be directed to them. As of right now, MetLife Auto Insurance offers these coverages.
- Liability coverage
- Uninsured/Underinsured motorist coverage
- Comprehensive coverage
- Collision coverage
- Medical payments/Personal injury protection
- Commercial auto insurance
- Classic car insurance
- Rideshare insurance (exclusively available to Lyft drivers in California, Colorado, Illinois, Texas, and Washington)
- Boat insurance
- Motorcycle insurance
- Scooter insurance
- ATV insurance
To understand more, check out types of auto insurance coverage in the US.
MetLife Auto Insurance Rates
MetLife Car Insurance for Good Drivers
| Category | Annual Rates |
|---|---|
| Young Adults | $2,755 |
MetLife Car Insurance for Drivers With a Speeding Ticket
| Category | Annual Rates |
|---|---|
| Young Adults | $3,575 |
MetLife Car Insurance for Drivers Who Caused an Accident with Injury
| Category | Annual Rates |
|---|---|
| Young Adults | $5,270 |
MetLife Car Insurance for Drivers With a DUI
| Category | Annual Rates |
|---|---|
| Young Adults | $6,580 |
Car Insurance Rates by Companies
| Insurance Company | Minimum coverage | Full coverage | Full coverage with one accident |
|---|---|---|---|
| State Farm | $346 | $879 | $1048 |
| Progressive | $472 | $1207 | $1917 |
| MetLife | $496 | $1234 | $1990 |
| Allstate | $705 | $1883 | $2690 |
MetLife Auto Insurance Discounts
- Group insurance discount
- Multi-policy discount
- Safe driver discount
- Driver training/defensive driving discount
- Mature driver discounts
- Multi-car discounts
- Restricted mileage discount
- Anti-lock brake discount
- Safety features discount
- Antitheft system discount
- Good student discount
MetLife Complaints and Customer Satisfaction
In J.D. Power's 2020 Auto Claims Satisfaction Study, MetLife ranked fifth out of 24 for overall customer satisfaction. Except for the Mid-Atlantic region, where it scored slightly below average, MetLife only appeared in five of J.D. Power's 11 regions 2020 Auto Insurance Satisfaction Study. 11 points lower than the regional average of 833, its overall average score was 822. One or more aspects of Metlife's billing process and policy information and policy offerings, policy claims, price or interactions were rated as less than satisfactory.
Way Summary
If you're looking for a wide range of coverage options that allow you to customise your policy, MetLife may be a good option. Drivers can save money, thanks to a wide range of discounts. If you've just bought a new car and want to take advantage of new car replacement and gap coverage, this is a good option for you. People who travel frequently or rent cars on a regular basis may find it useful to purchase additional insurance for their rental car. If customer service and satisfaction are important to you, you may want to look at other insurance providers.
About MetLife Car Insurance
MetLife Insurance provides life, auto, home, accident, health, and renters insurance, as well as retirement and savings options. MetLife, headquartered in New York City, serves over 90 of the top 100 US Fortune 500 companies. The company has approximately 100 million customers worldwide.
A Brief History of MetLife
As a life insurance company founded in 1868, MetLife has grown into a major player in the insurance and savings markets. Nearly 50 countries have a significant presence of the provider.
MetLife’s Charitable Causes
MetLife Foundation is dedicated to helping people with low and moderate incomes achieve their full potential. With the help of MetLife employee volunteers, they collaborate with non-profits and social enterprises to develop financial health solutions that benefit communities. The MetLife Foundation has given back nearly $1 billion to the community since its inception in 1976. More than 17.3 million low- and moderate-income individuals have been served by their financial health initiatives in 42 markets.
INSURANCE AGENT EXPERTS
Auto Insurance Data Methodology
The auto insurance rates published in this guide are based on the results of research completed by Way.com’s data team. Using a mix of public and internal data, we analyzed millions of rate averages across U.S. ZIP codes.
Quotes are typically based on a full coverage policy average unless otherwise noted within the content.
These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes will differ. Given this, it’s important to go through our insurance steps form to find how much you can save with way.com
Frequently Asked Questions
Is MetLife car insurance good?
When it comes to paying legitimate claims, MetLife ranks highly in terms of financial strength. However, their customer service ratings are typically average or below average.
Does MetLife auto insurance cover rental cars?
In order to get a temporary replacement vehicle, if you haven’t already paid for rental car insurance, then the answer is no.
How to cancel MetLife car insurance?
If you want to cancel by phone, call 1-800-422-4272. If you want to cancel by email, you can find the email under the 'Contact Us' tab on the MetLife website. You cannot cancel your MetLife policy through an online portal. MetLife does not charge fees or penalties for early cancelation.
Is MetLife insurance expensive?
Yes, MetLife insurance is pretty expensive when compared to all the other providers in the USA.
Does MetLife offer full coverage insurance?
Yes. For home and auto, MetLife offers several coverage options that will pay the full cost of replacing damaged property.
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