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Mexipass Car Insurance Review

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Introduction

Commercial auto, liability, and property insurance are all available through MexiPass for American companies doing business in Mexico and abroad.

Pros and Cons

Pros Cons
Multiple coverage options Limited customer service options
Accredited and rated A+ by the BBB Not rated through AM Best

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MexiPass Auto Insurance Coverages

MexiPass offers a wide variety of commercial and personal coverages. Basically, car insurance (for US-registered vehicles and Mexican-registered vehicles).

Basic Coverage Options Available:

  • Liability coverage
  • Medical payments
  • Collision coverage
  • Comprehensive coverage
  • Uninsured motorist coverage
  • Commercial auto insurance
  • General liability insurance

To understand more, check out types of auto insurance coverage in the US.

Superior Mexican Auto Insurance Coverage (for US-registered vehicles)

STAMP Mexican car insurance policies is ideal for travellers and their vehicles while driving in Mexico. It does not offer coverage for uninsured motorists or include their signature Travel Package benefits. The coverage includes:

  • Broad Liability - Legal Defense and Bail Bonds included
  • Physical Damage - Collision and Comprehensive coverage included
  • Medical Payments
  • Towing and Labor

MAS-Plus (for US-registered vehicles)

The MAS-Plus program has two parts. "MAS" means MORE as their product provides the most complete coverage of any other Mexican car insurance policy and "Plus" is their Travel Package. Combined coverage benefits includes:

  • Broad Liability - Legal Defense and Bail Bonds included
  • Physical Damage - including Collision and Comprehensive coverage
  • Medical Payments
  • Uninsured Motorist
  • Towing and Labor
  • Emergency Roadside Assistance
  • Emergency Medical Expenses
  • Emergency Transportation Home (or to Destination)
  • Accidental Death Benefit
  • Funeral Expense
  • Repatriation of Remains

MxPatriate(for US-registered vehicles)

Provides all the same coverage and benefits as their MAS-Plus program and is specifically designed for expatriates in Mexico. It adheres to all the same standards of coverage as American policies and provides more coverage than traditional Mexican car insurance policies. Coverage includes:

  • Broad Liability - Legal Defense and Bail Bonds included
  • Physical Damage - including Collision and Comprehensive coverage
  • Medical Payments
  • Uninsured Motorist
  • Towing and Labor
  • Emergency Roadside Assistance
  • Emergency Medical Expenses
  • Emergency Transportation Home (or to Destination)
  • Accidental Death Benefit
  • Funeral Expense
  • Repatriation of Remains

MexiPAR(for Mexican-registered vehicles)

MexiPAR Mexican car insurance provides the same coverage as MAS-Plus, but it is specifically tailored to the needs of Mexican citizens. As you might expect, the coverage is based on American standards and includes all the usual coverage components, such as:

  • Broad Liability - Legal Defense and Bail Bonds included
  • Physical Damage - including Collision and Comprehensive coverage
  • Medical Payments
  • Uninsured Motorist
  • Towing and Labor
  • Emergency Roadside Assistance
  • Emergency Medical Transportation
  • Rental Car
  • Emergency Expenses
  • Funeral Expenses

MexiPass Auto Insurance Discounts

Media Benefits Insurance Services has partnered with Mexipass to provide better solutions. They provide discounts for auto insurance. These discounts include:

Discount Type Discount %
Multi-Policy/Umbrella Policy up to 20%
Multi-Car up to 30%
Good Student up to 25%
Good Driver up to 20%
Mature Driver up to 20%
Loyalty up to 20%
Select Professionals Group Discount up to 15%

MexiPass Complaints and Customer Satisfaction

The official MexiPass website contains a wealth of information about the company's products, as well as its history and goals. Calls are answered during normal business hours and a secure login is available for insureds. However, the website does not indicate which services are available through the secure portal.

If you plan on driving your car to Mexico, you will need to purchase Mexican car insurance. MexiPass' Mexican auto insurance policies include the same types of protection as US policies, such as liability, collision, comprehensive, and uninsured motorist coverage, among others. If your car is stolen or damaged in an accident, some policies include emergency roadside assistance and transportation back to your house.

Tourists and those who plan to stay in Mexico for months or years can both benefit from the company's flexible policy lengths. A preferred policy for foreigners with Mexican-registered vehicles is offered by MexiPass for US-registered vehicles in Mexico.

MexiPass provides phone support from 8 a.m. to 5 p.m. Pacific Standard Time (PST) Monday through Friday. Customer service can also be reached via fax, email, and social media. The insurance agent who sold you your policy is the best source for most service.

Way Summary

MexiPass has a long history and extensive experience in the Mexican insurance industry. In addition to a wide range of policy options, it is highly regarded for its customer service and policy offerings. Despite this, the company does not provide much information about its claims and service offerings.

It is likely that most customers who file claims with MexiPass will have their claims handled by their insurance agent, who then works with MexiPass. Online customer satisfaction reviews are scarce, but the ones we did come across were overwhelmingly positive. The BBB gives MexiPass an A+ rating, but no other rating agencies have given it a rating. But we do recommend checking out MexiPass if you need insurance for a car or home in Mexico.

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About MexiPass Car Insurance

For Americans and other foreign nationals in Mexico and other foreign countries, MexiPass serves as a managing general agent and underwriting manager for international insurance products. Independent insurance agents make up the majority of MexiPass's distribution channel. Car, boat, and home insurance are among the company's offerings, along with comprehensive business and commercial insurance plans.

Jorge and Alfredo Cacho-Sousa, the company's founders, realised that small and medium-sized insurance agencies were unable to compete in the international insurance market. Provide international and Mexican insurance and risk management services to all independent insurance producers in North America, including the United States.

Mexipass works with insurance companies that have a strong financial foundation, a solid track record, and a global reach. With AIG-Mexico, CHUBB, AXA, and other international insurance underwriters, it has a long-term general agency and underwriting management agreement.

Contact details

Customers can contact MexiPass in the following ways.

  • Phone contact Monday - Friday, 8:00 am to 5:00 pm PST
  • Social media contact via Facebook, Twitter, YouTube, LinkedIn
  • Email contact via online fillable form

Auto Insurance Data Methodology

The auto insurance rates published in this guide are based on the results of research completed by Way.com’s data team. Using a mix of public and internal data, we analyzed millions of rate averages across U.S. ZIP codes.

Quotes are typically based on a full coverage policy average unless otherwise noted within the content.

These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes will differ. Given this, it’s important to go through our insurance steps form to find how much you can save with way.com

Frequently Asked Questions

Is MexiPass a good insurance company?

Yes. Insuring Mexicans in the United States is a specialty of Mexipass. In order to meet the needs of this specific market, they only work with highly rated insurance companies. We think MexiPass is a good option for people looking for short- or long-term Mexican insurance because of its level of expertise, wide policy options, and positive customer reviews.

What is MexiPass claims process?

Insureds can access the MexiPass website with a password-protected login, but no information is provided on how to report or file a new claim for any policy type.

How is MexiPass customer service?

The official MexiPass website contains a wealth of information about the company's products, as well as its history and goals. Calls are answered during normal business hours and a secure login is available for insureds. However, the website does not indicate which services are available through the secure portal. Messages can also be sent to the company via Facebook and Twitter.

Is MexiPass legit?

Yes, they are. MexiPass has a high rating from BBB, but it is not rated by AM Best or other rating agencies.

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