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Pronto Insurance Review

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Pronto car insurance offers competitively priced insurance and financial services. Pronto Insurance's products, however, are only available in two states - Texas and California.

If you are looking for the best car insurance rates in your state, tap one of the banners here to use our car insurance tool. Our dedicated team of insurance analysts can help you obtain car insurance quotes from several insurance firms in under 10 minutes! What's more, we keep your data protected while you get multiple quotes without affecting your credit score.

Pros and Cons

Pros Cons
Pronto’s bilingual support makes it a good option for the Latino community The company has not yet been rated by J.D. Power or AM Best
Agents are available via phone, online, and drive-thru windows at 300 locations Standard car insurance premiums are on the higher side
Pronto’s car insurance packages are a good option for high-risk drivers  

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Pronto Auto Insurance Coverages

Pronto Insurance's auto insurance is offered in three broad packages - the Essential Set, the Complete Set, and the Supplemental Set. Here's what they include:

  • The Essential Set: This is Pronto's entry-level package. It assures that consumers have the bare minimum of insurance required to be on the road. It covers basic liability coverage up to the state's limits.
  • The Complete Package: This can be added to the Essential Package to provide "complete coverage." Collision and comprehensive coverage are included in the Complete Package.
  • The Supplemental Package: This plan is designed for consumers who require specific coverage. Within this bundle, there are two more distinctions: non-owners and SR-22.

Pronto Insurance also offers optional coverage such as Roadside Assistance and Mexico Insurance for driving in Mexico. If you have a mechanical breakdown, roadside assistance can help cover the cost of towing your vehicle to the garage.

Pronto Insurance's car insurance for Mexico is very adaptable, making it a good choice for residents of California and Texas. Customers can choose from one-day coverage to up to one year. However, make sure you speak to your insurance agent to find out what's covered, as the specifics are a bit hazy.

Pronto Auto Insurance Discounts

Pronto Insurance doesn't offer many discounts, like larger insurance companies. However, you may find their overall rates to be lesser than a well-established national car insurance company. For drivers wishing to save money, Pronto provides the following discounts:

  • Multi-car discount: Drivers who insure numerous vehicles with Pronto may qualify for a lower premium
  • Renewal discount: Drivers who renew their Pronto policy will receive a little discount for remaining with the firm each year.

Pronto Complaints and Customer Satisfaction

Pronto Insurance reviews are scarce. However, customer review aggregator websites have given Pronto Insurance above-average reviews. That said, you should take these reviews with a pinch of salt as most people evaluate their car insurance provider only when they are dissatisfied with a company's service. This is the reason why even the nation's best insurers have low ratings on these platforms.

According to user ratings on one website, more than half of Pronto Insurance's customers were inclined to renew their coverage. We appreciate Pronto Insurance, though, that it takes the time to reply to client complaints online. Customer support staff, for example, have personally replied to some unfavorable ratings in an effort to rectify the situation. Summary

Pronto strives to deliver high-value insurance and financial services at a reasonable price. It even boasts of superior claims management. Pronto Insurance's coverage options for those with large assets may be limited, particularly for homeowners insurance and personal liability coverage.

However, numerous other benefits could make Pronto a smart choice for people looking for affordable, comprehensive coverage.

About Pronto Car Insurance

Pronto Insurance is a Texas-based insurance company that was founded in 1997 in Brownsville. Pronto focuses on providing affordable plans to its consumers, which has led to it being a popular option in Florida, Texas, and California. Pronto's insurance products are particularly popular with drivers who frequently travel south of the border. The firm provides a variety of extended coverage choices for U.S. residents driving in Mexico.

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Pronto Car Insurance Charitable Causes

For the Toys for Tots program, Pronto Insurance announced in 2011 that it was a Community Partner Sponsor, but it is not clear if the insurer has continued its support.

Auto Insurance Data Methodology

The auto insurance rates published in this guide are based on the results of research completed by’s data team. Using a mix of public and internal data, we analyzed millions of rate averages across U.S. ZIP codes.

Quotes are typically based on a full coverage policy average unless otherwise noted within the content.

These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes will differ. Given this, it’s important to go through our insurance steps form to find how much you can save with

Frequently Asked Questions

Is Pronto car insurance good?

According to user ratings on one website, more than half of Pronto Insurance's customers were inclined to renew their coverage. We appreciate Pronto Insurance, though, that it takes the time to reply to client complaints online.

How much is Pronto car insurance?

Pronto Insurance's car insurance coverage options are intended to be adaptable and cost-effective. Pronto, unlike many car insurance companies, emphasizes variable term policies as the main selling element.

Does Pronto insurance cover rental cars?

Yes, like all leading car insurance companies, Pronto covers rental cars.

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