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State Auto Car Insurance Review

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4.9/5 Rating on the App Store



State Auto offers competitive coverage options across the 33 states it serves. They have almost 100 years of experience and largely offer positive experiences to their clients.

Pros and Cons

Pros Cons
Offers a multitude of discounts. Some coverage is only available as part of a larger policy.
You can choose from a variety of packages and levels of service to meet your specific needs. Affordability is rated poorly.
A higher-than-average level of user satisfaction was received. Rental car and/or reimbursement for travel expenses are not covered by gap insurance.

Unique State Auto Insurance Features

State Auto provides a solid range of additional coverages. If you live in a state where additional insurance products are available, State Auto Insurance can help you save money.

  • Full safety glass coverage
  • Accident forgiveness
  • Roadside assistance
  • AutoXtended coverage endorsement
  • Rideshare
  • Original Equipment Manufacturer (OEM) parts coverage
  • Auto replacement cost

State Auto Insurance Coverages

Auto insurance from State Auto includes both basic coverage and the option to add on various extras. Each state's insurance policies may differ in terms of coverage and limits. To find out if you're eligible for State Auto products, you'll need to get in touch with an independent agent. Now, State Auto Insurance offers these coverages.

  • Liability
  • Medical payments
  • Personal injury protection
  • Uninsured/underinsured motorist
  • Collision and comprehensive

To understand more about what these car insurance coverages offer, check out types of auto insurance coverage in the US.

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State Auto Insurance Rates

State Auto Rates for Teen Drivers

Age Annual Rates
19 $3,745

State Auto Rates for Young Adults

Age Annual Rates
25 $2,645
30 $2,295

State Auto Insurance Vs Competitors

Insurance Company 18-year-old 25-year-old 30-year old
State Auto $3745 $2670 $2287
Allstate $6860 $3180 $2818
Progressive $5295 $1743 $1556
State Farm $2845 $1165 $924

State Auto Insurance Discounts

State Auto Insurance, on the other hand, offers a number of discounts for lowering your auto insurance premiums:

  • State Auto Safety 360: You can save money on your insurance premiums by signing up for State Auto Safety 360, the company's programme for improving your driving habits. If you install the Safety 360 device, you'll get a 10% discount on your membership fee.
  • Multi-policy: There is a multi-policy discount for people who have an umbrella policy, a home or dwelling policy, and auto insurance.
  • Accident prevention course: Drivers over the age of 21 who have taken an accident prevention course within the last 36 months are eligible for this discount.
  • State Auto Start-Up: You can save money by getting an insurance quote at least eight days before the policy takes effect through a programme called State Auto Start-Up.
  • Driver training: Under-21 drivers can receive a discount on their insurance premiums by taking a driving education course.
  • Anti-theft device: Discounts are available to drivers who go above and beyond to keep their cars safe.
  • Good student: Full-time students with a B (3.0) average or better can save money on their car insurance.
  • Multi-car: You can save money by insuring more than one vehicle on the same policy. Registration of golf carts, RVs, and other off-road vehicles is also possible in this manner.

State Auto Complaints and Customer Satisfaction

Customers can find a local State Auto Insurance agent or file a claim with the help of information technology (IT) because of the company's commitment to incorporating this technology. The company was honoured with a CIO 100 award from CIO magazine. These awards are given to companies that have demonstrated a high level of operational and strategic excellence in the field of Information Technology (IT).

The company claims to have written premiums to customers in the amount of $2 billion. Adding credence to the company's financial strength, AM Best has issued a report on its financial health. With an A- (Excellent) grade, the company shows that it has a long history in the market and a wide range of products to offer.

Way Summary

State Auto has an above-average customer satisfaction rating, but an average customer complaint rating. Auto insurance rates from State Auto are less competitive than those from other companies, and as a result, you may end up paying more for coverage. You've probably already decided if State Auto Insurance is the right car insurance provider for you by now. In the 33 states where this provider's plans are available, we believe it can be a good option for experienced drivers who want to get the best value possible.

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About State Auto Car Insurance

Located in Columbus, Robert Pein founded State Auto Insurance in 1921. Because of his dissatisfaction with unfair claim settlements and high rates, Pein promised to provide reasonable rates and prompt, fair claim services. Since then, this has been the company's trademark. In addition to Texas, Michigan, Ohio, Kentucky, North Carolina, Illinois, South Carolina, Tennessee, West Virginia, Pennsylvania, Mississippi, and Minnesota, State Auto now provides services in 33 states across the country.

A Brief History of State Auto

The State Automobile Mutual Insurance Company was founded in 1921 and was known at the time as State Auto Insurance. The regional carrier, now 100 years old, is valued at more than $2 billion and has total assets of more than $4.6 billion in 33 states. In addition to auto and homeowners' policies, State Auto also offers policies for renters and farm products, among other things.

State Auto’s Charitable Causes

As a company, State Auto is committed to giving back to the communities in which they operate.

  • Invest a Day: Every year, as part of our Invest a Day program, they give one of their employees a paid day off to devote to community service.
  • Community Partnerships: They work with non-profit organisations in Columbus and across the country to help meet the specific needs of the communities they serve.
  • State Auto Foundation: It is a 501(c)3 non-profit organisation that administers a trust fund for other 501(c)3 non-profits established in 1988. The Foundation acts on behalf of the State Auto Insurance Companies' corporate giving interests.
  • Associate giving campaigns: It is an annual giving campaigns by United Way and the Mid-Ohio Foodbank. Throughout the year, they hold food drives and coat/hat/glove drives to benefit local charities. They also collect school supplies.
  • Jay Yano Community Service Award: Honouring the late General Counsel Jay Yano, this award was established in 2016 in his memory. An employee of State Auto is recognized with this award if he or she has made significant contributions to the community as a volunteer. Volunteerism and exemplary leadership qualities are required of the person chosen to receive this award.

Auto Insurance Data Methodology

The auto insurance rates published in this guide are based on the results of research completed by’s data team. Using a mix of public and internal data, we analyzed millions of rate averages across U.S. ZIP codes.

Quotes are typically based on a full coverage policy average unless otherwise noted within the content.

These rates were publicly sourced from insurer filings and should be used for comparative purposes only — your own quotes will differ. Given this, it’s important to go through our insurance steps form to find how much you can save with

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